ZenART's Membership Plans Terms & Conditions

(Updates effective 17/08/2020)

These terms and conditions (“Terms and Conditions”) govern the ZenART Supplies Rewards & Referral Plan as well as Subscribe & Save Plan (“Membership Plans”), and members of the programs will earn zen coins in connection with the purchase of qualifying online products and online activities that are redeemable towards the purchase of certain products online. For the re-occurring members (Subscribe & Save Plan) this includes exclusive gifts & content.

1. REWARDS & REFERRAL

  • Free. No purchase is necessary to obtain membership in the Rewards & Referral Program, but you must establish an account at https://shop.zenartsupplies.co/account/register . Please see our privacy policy, located here, to understand how information you provide us will be used. This program is void where prohibited.
  • Eligibility. In order to be eligible for the Rewards & Referral Program, you must create an account as outlined in these Terms and Conditions. You may create an account if you are at least seventeen (17) years of age, have Internet access, and have a valid mailing address. If you are between the ages of 17 and 18, you must have your parent’s permission to register for an account. If you choose to create an account, you are responsible for maintaining the confidentiality of your account, username and password and for restricting access to your account. You are responsible for keeping such information current, complete, accurate and truthful. You agree to accept responsibility for all activities that occur under your account, username and/or password. You agree to provide only current, complete, accurate and truthful information. If you are accessing and using the Site on someone else’s behalf, you represent that you have the authority to bind that person as the principal to all Terms and Conditions provided herein, and to the extent you do not have such authority you agree to be bound to these Terms and Conditions and to accept liability for harm caused by any wrongful use of the Site or Content resulting from such access or use. You may only have one member account per natural person. Persons who are discovered to have more than one account forfeit their zen coins and will be unsubscribed from the Loyalty Program.
  • How To Enroll in the Rewards & Referral Program. (a) Create an account: Visit www.zenartsupplies.com (the "Site" or "Online") and become a registered user of the Site. Click here to be taken directly to the registration page. You will be asked for your first and last name, your email address, and a password. You will also be given the option to sign up for our newsletter. Once you have submitted the requisite information, you will be sent an email to the address you listed confirming your membership. Once you have confirmed your email address, you are automatically enrolled in the Reward & Referral Program and are a member (“Member”).
  • How to Access/Change Your Member Information. You must keep your personal information on your Account up-to-date. To do so, click on the "My Account" section and access your account by entering your registered email address and current password. From your dashboard you can access your account information; review your current and past orders; change your profile; manage your subscriptions and applications, and access your previous purchases.
  • How to Cancel Your Membership. You may cancel an account at any time. To cancel your account, please send an email to support@zenartsupplies.co and write “cancel membership” in the subject line. The email must come from the account currently listed on our servers as being associated with your Rewards & Referral Program. If you no longer have access to that email address, please email our customer service department and we will verify your status and cancel your account. Upon cancellation, you are no longer a member, and any unused zen coins accrued in your account will be forfeited and cannot be redeemed. Zen coins maintain their value only on valid accounts in good standing, and except as otherwise provided here for redemption, have no cash value outside of their redemption value on the Site.

2. EARNING ZEN COINS

  • General Members can earn zen coins on the purchase of qualifying online products at zenartsupplies.co. To receive zen coins for your Online purchases, you must be signed into your account. You may check at any time to see if you are signed in to the Site by looking in the upper right-hand corner of the site. Gift cards do not qualify for zen coins. Other products that do not qualify for zen coins are noted on the Site.
  • Earning Rate. Members earn 5 sen coins for every $1.00 spent on qualifying purchases (in other words, one (5) zen coins for every one dollar ($1) spent). Zen coins are based on your order subtotal, after any discounts, only. Zen coins are rounded down to the nearest whole number. For example, if you spend $9.99, you will receive 9 zen coins. The calculation is as follows: $9.99 x 1 zen coins per dollar = 9.99 zen coins, which is rounded down to 9 zen coins. This program started on August 17, 2020, and initial levels were set on the 2020 amount spent on ordering products. Note: Shipping and Taxes are not taken into consideration. If an item is return and/or price adjusted that will also be removed from your rewards calculations.
  • Gift Cards. Gift card purchases are not eligible to receive zen coins. However, once a gift card is redeemed, zen coins will be awarded to the recipient for the subtotal after any gift card values, provided s/he is logged into the account, as outlined in these Terms and Conditions.
  • Addition of Zen Coins to Accounts. Zen Coins will be added to your Account under the following conditions, and will generally show up immediately. You will receive zen coins:
    • At the time of account registration
    • During the purchase of qualifying products
    • For other activities outlined on the Site that may show up from time to time. Note that for these other activities, including “bonus zen coins” accumulations and other zen coin promotions, zen coins may show as “pending,” depending upon the activity.
    • Joining the Birthday Club. Birthdate must be entered 30 days before your Birthday to qualify.
    • For Liking the ZenART Supplies Facebook page and sharing the ZenART Supplies Facebook page with your following. This is good one time only.
    • Following ZenART Supplies on Instagram. This is good one time only.
    • Referring a friend to ZenART Supplies. Your account will be automatically awarded the discount only if the referral friend used the link sent to them from your referral account and makes a qualifying purchase. Discount will automatically be applied to account if stipulations are met.
  • Exclusions. Members earn zen coins only on the purchase price of: (i) qualifying online products. Calculation of zen coins excludes payment by the Member for shipping charges and all taxes, including without limitation, federal, state, and local taxes or use taxes. Zen Coins will not be earned on any discounts or other credits offered in connection with a product or service. For example, if a product that is normally $50 is on sale for $25, a Member will only earn zen coins on the purchase price of $25. Purchases of gift cards, redemption of vouchers, and any type of price adjustments, including merchandise returns, are not eligible for zen coins. All purchases made: (i) by a Member prior to such member joining the Program, (ii) Online without a Member being logged onto the Website with the Member's Account number linked to the Member's Online account, are not eligible for Reward & Referral Program credit. The purchase of ZenART Supplies products outside the Zenartsupplies.co website are not eligible for the Reward & Referral Program.
  • Returns/Order Cancellations. Zen Coins earned for a purchase that is then the subject of a return, cancellation, refund, declined credit card or gift card, or other credit will be deducted from your account in an amount equal to the zen coins earned for the original transaction, including any bonus zen coins that may be applicable. Any rewards discounts that are applied to the order, will be distributed equally to the applicable items in the order when completing a return. Zen Coins redeemed on an order will not be reapplied back to your rewards account for any reason on a returned order. If a return/cancellation will cause your account to have a negative zen coin balance, you will not begin earning zen coins again until your zen coins balance is returned to zero (0), by making purchases, or engaging in other promotional activities offered from time to time. If an item is exchanged (different product) any redeemed rewards on the initial purchase may be transferred to the exchange one (1) time only. Rewards used on an order that is canceled cannot be reapplied as they are good for just one use.
  • Bonus Zen Coins Promotions. From time to time, ZenART Supplies may run certain bonus zen coin promotions. Under bonus zen coin promotions, Members can earn additional or "bonus zen coins" in connection with the purchase of certain online products. When you purchase these specially marked products or make the purchase during a bonus zen coins time period, you will earn bonus zen coins on each product, as specified in the offer. Bonus zen coin promotions are subject to the terms and conditions of the offer and may be offered at any time in ZenART Supplies sole discretion. Bonus zen coin offers cannot be combined with any other offer.
  • Limitations on Bonus Zen Coins and Zen Coins, Generally. These terms apply to zen coins and bonus zen coins accruals. If you purchase a product during a promotion and the product comes with an additional, free product, zen coins will not be issued on the retail value of the free product. If you redeem zen coins towards the purchase of a product and pay a portion of the retail price after the zen coin's redemption, you will receive zen coins only on the leftover retail amount you pay, and not on any value attributed to the zen coin you used. If you redeem zen coins towards the purchase of a product in an amount equal to the full price of the product, you will not earn any zen coins.
  • Non-purchase Options for Earning Zen Coins. You may also earn additional zen coins on non-purchase activities. From time to time, ZenART Supplies may offer you the chance to win various prizes, and earn zen coins, for entering into promotions. For sweepstakes promotions, there is NO PURCHASE NECESSARY TO PLAY OR TO WIN. Rules and restrictions will apply to such promotions and may be found on the entry page of any promotion.
  • Referring a friend to ZenART Supplies. Email a friend an $8 off coupon on $50 order by clicking “ Earn Zen Coins” then “ Refer a Friend”. Enter the email address of a friend who has not purchased with ZenART Supplies before (if your referral has shopped with us before the referral link will be automatically voided by the system). A referral link will be sent to your friend with an $8 off coupon on a $50 order. $8 off coupon on $50 order will automatically be rewarded to your account only if the referral friend used the link sent to them from your referral account and makes a qualifying first-time purchase with ZenART Supplies. Your Referral friend will receive an $8 off coupon on $50 order, 200 zen coins for signing up, and zen coins from their first purchase made while signed into their new ZenART Supplies account.

3. REDEEMING ZEN COINS

  • How To Use Your Zen Coins. Zen Coins must be used in increments outlined in these Terms and Conditions. The maximum number of zen coins that may be used in a single transaction is 10,000 zen coins. Zen Coins may only be used Online at the ZenART Supplies website. Zen Coins towards Products: Members can use their zen coins to reduce the purchase price of a product or to receive a product for free based on the following scale:
    • 500 zen coins = $5.00 off
    • 1,000 zen coins = $10.00 off your at least $50 order
    • 1,500 zen coins = $15.00 off your at least $50 order
    • 2,500 zen coins = $25.00 off your at least $50 order

    Zen Coins can only be redeemed in any combination of the zen coin and increment amounts set forth above. Redemption of zen coins towards purchases of products is subject to product availability. Any rewards discounts that are applied to the order, will be distributed equally to the applicable items in the order when completing a return.

  • Gift cards. Once available, zen coins cannot be used towards the purchase of gift cards. Gift card redemption, however, is eligible for zen coins. Zen Coins accrued pursuant to the use of a gift card will benefit the gift card user, provided the user has an account in accordance with these Terms and Conditions.
  • To Redeem your Zen Coins. Before you begin shopping with us, sign in to your Shop account on our site. Select “Redeem Zen Coins” from the red tab housed in the lower left-hand corner of the screen and select the amount of zen coins you would like to redeem. You will be issued a custom code that you can copy and paste into the discount bar during check out (Please note - only one code can be used). Your total payment amount will be discounted by the amount of zen coins you allocate to the purchase. Note that zen coins may only be redeemed for the purchase price of the product. Sales tax, shipping, and other handling charges assessed in addition to the price of the product are your responsibility and zen coins may not be used to discount these additional charges.
  • Exclusions. Only one account per natural person. Only one discount code can be redeemed per transaction. Rewards redemption codes may not be combined with any other discount codes. Zen Coins may not be transferred or gifted at this time. Zen Coins cannot be used on past purchases. Zen Coins accumulated on different accounts by different members may not be combined or aggregated to make purchases of products or for any other reason. Zen Coins earned in a transaction cannot be redeemed in the same transaction. Redeemed zen coins cannot be retroactively applied to any past order or receive a price adjustment on any order where redeemed zen coins were not applied. Zen Coins have no cash value outside of the ZenART Supplies website and are available only to members in good standing.
  • Zen Coins Expiration and Time Lapses. All zen coins acquired, whether standard zen coins or bonus zen coins, shall expire 180 days from the date the zen coins are added to your account. Zen Coins expire 180 days from the date in which they were assigned to your account. Specific onsite activities in which zen coins will be awarded are set to accrue zen coins based on a time-lapse at the discretion of ZenART Supplies.
    • Sign up: zen coins are added to your account instantly
    • Order: zen coins are added to your account when your order is placed.
  • Once zen coins are redeemed, a discount code will be assigned and we are unable to cancel the discount code and reapply the zen coins to your Reward & Referral account. Discount codes generated by redeeming zen coins do not expire until used. They are a one-time use code, so once it is used it is gone. If an order is returned zen coins will not be reinstated.

4. Subscribe & Save Plan

  • Re-occurring purchase. Purchase is necessary in order to participate in this plan. The plan is worth $6.95 and will be charged to your account on the same date of the month that you purchased the plan, i.e. if you purchased the plan on 19th of January, you will be charged for the plan on the 19th of each month you are a Subscribe & Save Plan member.
  • 15% re-occurring discount. As a member of the subscribe & Save Plan, you are eligible for a 15% discount every time you put an order in place. You are qualified for the discount as soon as you purchase the plan.
  • Cancellation. After a purchase made with a Subscribe & Save Plan, you are not able to get a refund for the plan for the month the purchase was valid for but you can cancel for the following months.
  • Free samples & accessories. These are included for members of Subscribe & Save Plan only. These are not included in each order but the member will be informed when they will receive "extras" in their order.
  • Access to exclusive content. Exclusive access to tutorials, guides, tips & tricks in video, pdf, or audio format will be part of the membership program. Not all exclusive content is available but what is and will be available is up to ZenART Supplies sole discretion.

5. GENERAL

  • By registering with Zenartsupplies.co and joining the Reward & Referral Program, you agree to be bound by the terms and conditions set forth in these Terms and Conditions, as well as any other terms that may be associated with the Reward & Referral Program. ZenART Supplies reserves the right to cancel, modify, suspend or restrict the Reward & Referral Program, your account, the redemption of zen coins, or any aspect of the Program, including, without limitation, the zen coin conversion ratio and the zen coin expiration policy at any time. Any changes can be made without advance notice. ZenART Supplies may make these changes even though such changes may affect your ability to use zen coins already accumulated. You are responsible for remaining knowledgeable about the Program Terms and Conditions. A Member's zen coins balance, as reflected in ZenART Supplies records, shall be deemed correct. ZenART Supplies reserves the right to determine the amount of zen coins in any Member's account based on ZenART Supplies' internal records related to such Member's account. In the event of an inconsistency between the amount accrued in a Member's account as stated on any Member's receipt and ZenART Supplies internal records, ZenART Supplies internal records will control. ZenART Supplies assumes no responsibility for errors caused by incorrect Member information. Your right to transfer zen coins earned or granted under the Program is strictly limited. The sale of zen coins is prohibited and may result in the confiscation or cancellation of your zen coins as well as suspension or termination of your membership, which in each case shall be final and conclusive. All transactions involving zen coins and all Member accounts are subject to review and verification by ZenART Supplies. The zen coins balance in a Member's account may be unavailable for use when an account or transaction is under review. ZenART Supplies may revoke any Member's membership in the Reward & Referral Program at any time if such Member engages in abuse of the Reward & Referral Program or fails to follow the terms and conditions of the Program. Fraud or abuse relating to the accrual of zen coins or redemption of rewards may result in revocation of membership in the Program and may affect a Member's eligibility for participation in any other ZenART Supplies program, present or future. Zen Coins are non-transferable and cannot be redeemed for cash. The interpretation and application of the Program's Terms and Conditions are at the sole discretion and determination of ZenART Supplies. For more information or other questions, click on Contact Us.
  • The Terms and Conditions of the loyalty program are subject to change at ZenART Supplies’ sole discretion at any time and without notice to customers. Upon customer’s at-will termination of their Zenartsupplies.com registered account, or if a customer is termination for violation of these Terms and Conditions or other activities in violation of the intent and good faith intended use of this Site, all zen coins will immediately be forfeited and will no longer be redeemable. ZenART Supplies will make reasonable efforts to award zen coins as outlined above to all 1. registered and 2. qualifying Zenartsupplies.co customers but is not responsible for any technical or unforeseen errors that may occur.
  • Zen Coins are nontransferable, nonredeemable for cash, are nonrefundable and are not valid outside of Zenartsupplies.co. Purchases made outside Zenartsupplies.co are not valid for zen coin accrual (this includes, but is not limited to Facebook resell groups, Ebay, and Amazon).
  • Employees of ZenART Supplies are not eligible to participate in the Reward & Referral Program.

Subscribe & Save Plan

Membership Benefits for Just $6.95/Month

For other currencies, the respective conversion applies.

CLICK HERE FOR FULL TERMS & CONDITIONS

Reviews

Based on 3638 reviews
89%
(3244)
10%
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Well made brushes!

Flexible and sturdy at the same time. Very well made brushes ! I recommend!

Love Cats Tongue Brush

This is a very versatile brush and it is so easy to use it and transition from thin to thick lines.

Judge.me YouTube video placeholder
perfect travel kit!

This set is just perfect for traveling because it's so nice and light and has all the essentials built-in. It comes with a normal medium stroke brush, a travel brush that you can fill with water and squeeze while painting. It also has some palettes for mixing your colors and a sponge for wetting your brush. The colors are vibrant and pretty pigmented and you get a very good mix of 24 beautiful colors. You also get a color swatch with names and a splash guard to keep your set clean. The watercolors do need a lot of water to give you a very pigmented color so make sure you bring a bottle of water while you are painting on the go. Overall a great product with a very elegant design. I love the tin box carrier that’s still super light and compact and fits into any bag easily. Would definitely recommend!

Great palette for new and seasoned artists

As a watercolor painter and enthusiast, I enjoyed using this palette greatly. It's always fun experimenting with colors and mixing and this palette makes the process much more nice. The stylish design is easy on the eyes and its light weight compact design fits perfectly in my book bag. The Allegro variety offers a nice selection of vibrant colors ranging from cool to warm which in my opinion, is the preferred palette for me. The watercolor pen is one of my favorites. I tried a few before and this one is the highest quality I've tried yet. It's very easy to use and can cover a large area of painting while making it much easier to blend my paintings. The palette is easy to clean after using the mixing trays and the flat-brush provided is also a high quality and has been added to my arsenal of beloved brushes that I use almost every time.

Great for beginners and PERFECT for traveling

I enjoyed this watercolor set a lot, it would be a great set for traveling. The colors are bold and blend well and the metal case is sleek and durable. The water brush it comes with works very well, and again is absolutely perfect on the go. But these watercolors looked fantastic on the Zen watercolor paint brushes. I was so happy with how well these colors blended! Really this is such a perfect set of watercolors to travel with!

Great things come in small tin boxes

This is the perfect watercolor set for beginning artists to professionals. I’m not an expert at watercolors and am a beginner. I love the colors in this sets. They’re bright and vibrant. There’s a nice color choice. The brush is extremely soft and glides across the paper effortlessly. I love that it come so with a test card. I often forget what the colors look like and can easily reference the handy chart. Plus, it was fun to make the chart myself with the colors instead of it being already printed. Even the case they are in is a plus! It’s small, compact, sturdy and so cute. It would fit easily in a bag for travel. This set could easily be used for travel because it is the perfect size to carry along and latches shut so no chance of spilling. I’ve used this set everyday sincerely getting it! It’s Ben useful for so many. I tested it with crayon repel art and it worked great with no smudging.

Great set for beginners

The product comes in a beautiful metal tin. The materials come in a plastic insert that I will be removing in the future to resuse the tin once the paints are done. I appreciate that the set comes with two brushes and has so many color options. My two issues are that the mixing area isn't large enough and the plastic they used for it stains. Due to this, it feels like a cheaply made product. The paints themselves are decent for student quality. They dry fairly quickly on the mixed media paper I was working on but they at least had decent color pay off. Pros: -Good selection of colors for price -Good color pay off -Great for beginners -Metal tin is reusable (when I finish using the colors of this set I'll remove the insert and make a new watercolor pallete using half pans and magnets.) Cons: -Cheap plastic inserts that get stained by the paints -The watercolor brush feels cheap, sometimes if you're not careful when squeeze the water brush, the brush can suck up the color you are working with and end up mixing with the water in the chamber -The flat brush should also be a water brush, if you aren't carrying water cups with you, you'll have a tough time using this brush. You can always squeeze out water from the water brush and use it with the flat brush, but you'll eventually run out of water. If this is supposed to be a kit for an artist on the go, both brushes should be water brushes Although there are several flaws with the pallette, this is a wonderful and cheap set for a beginner artist.

Great Travel Set

The ZenART Supplies Watercolor Palette for Aspiring Artists is awesome! I purchased the Allegro set, which comes with 24 beautiful colors, a round water brush, a flat brush, a built in mixing pallet, a sponge, and a super cute tin/metal travel case. The set comes with a small booklet about water coloring and other ZenART products, as well as a card with all the color names so you can create your own little swatches of watercolor to see how they'll actually look on paper. It's a perfect set for beginners and anyone who likes to take their projects on the go. It would also make a great gift to any beginner artist because it has

Awesome watercolor set for beginners!

The ZenART Allegro travel watercolor set is very high quality. I was immediately impressed by the beautiful packaging and design that went into the set. It feels really sleek and professional. It comes with a really nice flat brush as well as a watercolor pen that easily pops into place in the set. The colors are vivid and bright, they have a great staining quality on watercolor paper. I swatched them on the test swatch paper that came and saw that the colors were really comparable to more expensive brands, and the variety is exactly what a beginner would want. But you can also mix and the mixed colors are just as wonderful!

Nice quality paints

I love the colors in this set. Beautiful, quality, awesome paints.

Love the rigger brush!

My absolute favourite set of high-quality miniature brushes. What's particularly amazing is the grip - comfortable to hold and doesn't roll off the surface.

Easy to spread & pleasure to use

These are so easy to use and spread. Love the fact they are friendly for the environment. Although they are limited palettes I have created unlimited shades and colors and my paintings look amazing. Some you can see in the background of my videos

Easy to spread & pleasure to use

These are so easy to use and spread. Love the fact they are friendly for the environment. Although they are limited palettes I have created unlimited shades and colors and my paintings look amazing. Some you can see in the background of my videos

Easy to spread & pleasure to use

These are so easy to use and spread. Love the fact they are friendly for the environment. Although they are limited palettes I have created unlimited shades and colors and my paintings look amazing. Some you can see in the background of my videos

Fantastic Journal

Love this journal! Thick paper, great size. Using it daily.

NPS score:
0 (Not at all likely)
10 (Extremely likely)
Likes: I like the range of different brushes. They are really good for working on details.
Very nice brushes!

I'm really happy with this purchase. Really nice brushes!

Hi Angeliki, we're glad that you're really happy with your brushes! Thank you so much for taking the time to leave us a positive review - this means a lot to us! :)

Please don't hesitate to reach out to us if you have questions. - Johanna | ZenART Supplies

NPS score:
0 (Not at all likely)
10 (Extremely likely)
Likes: The size
Great little tin

Perfect size for travel. Very nice collection of color. It is a gift and I think it will be appreciated.

Hi Dawn, thank you SO much for taking the time to leave us a review on our Watercolor Paint Set! Glad to know that you like the selection of colors! It also warms our hearts to know that you chose this as a gift.

Please don't hesitate to reach out to us if you need assistance on anything! - Johanna | ZenART Supplies

K
Retractable Brush Set 4-pc
K.B. (Miami, US)
NPS score:
0 (Not at all likely)
10 (Extremely likely)
Likes: The smooth feel and bristle quality.
Improvements: Need a wider set of travel brushes like these.
Great for travel

My mom bought this travel set of watercolor brushes for my holiday gift. They are absolutely fabulous in quality and feel. The Filbert is my favorite in the set and makes me want to squiggle!

Hi, Keri, I wanted to express our heartfelt gratitude for your positive feedback on our Travel Brushes! We truly appreciate your support and encouragement. Thank you for taking the time to share your thoughts—it's incredibly motivating! Warm regards, Johanna @ZenART Supplies

NPS score:
0 (Not at all likely)
10 (Extremely likely)
Likes: It loves to be painted on.
Improvements: nothing, you are perfect.
Always a pleasure to use such high quality paper.

I have bought this superb paper for about a year now. I have left many reviews for it. I can't praise it highly enough. To get 100% cotton paper for such a good price plus getting 20 sheets of it per pad, makes a huge difference as other paper I bought in the past only have 12 sheets. Overall I recommend everyone gives it a try and see for yourselves why this paper is outstanding.

NPS score:
0 (Not at all likely)
10 (Extremely likely)
Likes: The products are great quality and arrived quicker than expected! As well, I posted about my purchase on Instagram and connected with the incredibly kind Johanna for feedback as a result, who made me feel like a truly valued customer, and made the purchasing experience that much better!!
Improvements: I would love to see individual tubes of paint as an option for purchasing in the future as well!
I adore these paints!

I've been using ZenART oil paints for the past few years now, and they are a mainstay of just about every piece of art I create. I can say with confidence that I will continue to use them as long as I am painting. I've tried and enjoyed both the Portrait and Impressionist palettes in past but find that I personally reach for the tubes in the portrait palette most. Each tube provides true-to-the-label coverage, has great consistency and pigmentation, lacks any strong or unpleasant odours, and has great drying time. In fact sometimes I'm still shocked by how quickly and conveniently they dry from one day to the next. They also really do go a long way. I have been able to get through plenty of paintings before needing to replace colours, some of which I only ran out of for the first time recently, despite having used them in multiple, sometimes even largescale, portraits. Above all however, I adore the fact that these oil paints are so much safer to use and easier on the environment than others out there, without sacrificing any of the quality! This is something that was at the top of my list when i was first looking into paint brands a few years ago so I was incredibly glad to finally come across these paints. Overall, from the products themselves to the incredible customer service I have nothing but good things to say!
I'm greatly looking forward to when Canadian shipping will be available on the main website and will certainly be trying other products in the future!

Hi, Em! Thank you SO much for sharing all your thoughts - we truly appreciate this! It's great to know that you liked the consistency of the paints, and even mentioned the drying time. Most especially when you pointed out how safe and great they are for the environment - that's definitely one of Ardak's bigger goals for the art community. We will definitely let you know once we start shipping to Canada again!

All the best to your art journey, and just reach out if you need assistance. - Johanna

NPS score:
0 (Not at all likely)
10 (Extremely likely)
Likes: It loves to be painted on.
Improvements: nothing, you are perfect.
Always a pleasure to use such high quality paper.

I have been using this 100% cotton paper for some time. I like how it handles my paints, including my Zen Art paints. My paintings are diverse, from wet-in-wet to dry painting. The paper handles both styles exceptionally well. In all my years of painting I've found this paper to be the very best. I can recommend it to new to watercolour painting people, hobbyist, like myself to professional artists. It gives Arches paper a good run and for the money I don't believe you will get a better paper at a much lower cost as this is. Many thanks to all of the staff at Zen Arts for superb customer service its second to none.

Hi Carol, thank you SO much for sharing your thoughts on our Watercolor Pads! We're glad to know that you love the quality of the paper to support your diverse painting styles.

Thank you as well for appreciating our service - your review means a lot to us and lets us know that we're in the right track. Have fun, and let us know if you need assistance with anything - we're here for you. -Johanna

NPS score:
0 (Not at all likely)
10 (Extremely likely)
Likes: Arrived quickly, perfect paper pad for beginners and professionals alike
Improvements: You are all just perfect.
My 4th purchase of these auperb pads

I have never been able to find quality like this 100% cotton paper before I found ZenArt. It may sound insignificant as to which paper one uses.It isn't. I can see the difference in my work. I'm vey fussy when it comes to my watercolour painting materials and spare no money to buy the very best of everything. Finding this paper at such a small price is fabulous.I recommend it to both beginners and pofessionals alike.I'm a watercolour hobbiest, I have sold a few over many years. You wiil also be in good hands as the staff are helpfull and a pleasure to deal with. I oder in batches from 3 to 5 ppads at a time, I never want to run out.

Hi Carol,

Thank you so much for the absolutely fantastic review of your Watercolor Pads! We think you have identified everything that we consider to be stand out features in them. Really nicely reviewed, plenty of detail and feedback which is so useful to us and others looking for an outstanding product, beginners and professionals alike.

We appreciate the very well-written and descriptive review, the photo you shared to illustrate for us, and ofcourse your continued support to our small family business! Please don't hesitate to message us for anything. You can also reach us through our social media accounts on Facebook and Instagram @zenartsupplies.

Have an awesome creative journey,
Johanna
ZenART Supplies

NPS score:
0 (Not at all likely)
10 (Extremely likely)

Indeed a complete palette, with vibrant colors, affordable and with quality

Hi Stavroula,

Thank you so much for taking the time to leave a positive feedback on our Allegro Palette. Your kind words mean the world to us, so thank you for taking the time to share your thoughts — it's incredibly motivating! We're so glad that you're loving the quality and the vibrant colors in the palette!

Please don't hesitate to message us for anything. You can also reach us through our social media accounts on Facebook and Instagram @zenartsupplies.

Have an amazing creative day,
Johanna | ZenART Supplies

NPS score:
0 (Not at all likely)
10 (Extremely likely)

Lovely palette and beautiful colors

Hi Stavroula,

A huge thank you for taking the time to spend such nice words about our Sorriso Palette. It really makes us so happy when people write a product review for us because it lets us know if we're doing great or if we need to improve in areas that we can. We're so glad that you're loving the colors in the palette!

Please don't hesitate to message us for anything. You can also reach us through our social media accounts on Facebook and Instagram @zenartsupplies.

Have an amazing creative day,
Johanna | ZenART Supplies

NPS score:
0 (Not at all likely)
10 (Extremely likely)
Likes: That is a simple set that includes a wide variety without it being overwhelming
Improvements: Could include a smaller round brush for fine details.
Great all rounder set

I am a beginner gouache painter. I ordered these brushes after getting overwhelmed when painting with another set that had many brushes. This set has less brushes and the different shapes make it easier to decide which brush to use for different parts of the painting. I just wish there was a smaller one for details. I like how they hold paint well.

Hi Sara, we're thrilled to know that this set is to your liking! I understand how you feel - I know how overwhelming options can be, especially when we were just beginners. I especially love your wave artwork - I used to make some before, but yours is too pretty! Thank you, and feel free to tag us on IG with #zenartsupplies. :)
- Johanna | ZenART Supplies

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