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Support

Account & Password

  • How do I create an account?

    It’s easy! You can create an account by following these simple steps:

    • Click the “Account” link on the upper right corner of the screen.
    • Select “Create an account.”
    • Fill out all the appropriate fields and then click “create.” Don’t forget to fill the “Birthday” field! We’d like to amaze you on your special day.
    • Expect to receive a confirmation email once your registration is complete.

    Note: If you’re trying to log in and you don’t receive a password reset email in your inbox, you may have checked out as a guest in the past and won’t have an account with us yet. If you need assistance, connect with us Mondays through Fridays from 9 am – 5 pm EST for the US and 9 am – 5 pm GMT for our UK and European customers, or you can also send us an email at support@zenartsupplies.co. Requests received before 5 pm PST are answered the same day.

  • How do I access my account?

    Access your account here

    Having trouble?
    Contact our customer support team Mondays through Fridays from 9 am-5 pm EST for the US and 9 am-5 pm GMT for our UK & European customers, or you can also send us ane mail at support@zenartsupplies.co. Requests received before 5 pm PST or 3 pm GMT are answered the same day.

  • How do I log out?

    Click on the “My Account” link in the upper right corner of the screen, then click “Log Out” on the left side of the page under your name. You’re now successfully logged out. We hope you’ll come back soon!

  • How do I reset my password?

    Click on the “Log In /Join” link on the upper right corner of the screen. Enter your email address when prompted, and press Enter. Click on the “Forgot Your Password”, and a link will be sent to your email address to reset your password. If you don’t see a “Reset your password” link, go to your inbox, it’s possible you initially checked out as a guest and don’t have an account. We’d suggest trying to create a new account. If all else fails, please reach out to our customer support team at support@zenartsupplies.co scan this QR code for some help:

  • Why am I not receiving my password reset email?

    Check your spam folder; it might be there. If you still haven’t received it, please attempt to reset your password again from our site. If you’re still not receiving a link to reset it, reach out to our customer support team Mondays through Fridays from 9 am – 5 pm EST for the US and 9 am – 5 pm GMT for our UK & European customers, or you can also send us an email at support@zenartsupplies.co. Requests received before 5 pm PST are answered the same day.

Shipping & Delivery

  • When will I receive my order?
    • SHIPPING IN THE US

      Orders placed before 2:30 pm PST Monday – Friday ship the same day. Orders placed after 2:30 pm PST ship the next working day.

    • SHIPPING IN THE UK & EUROPE

      Orders placed before 2:30 pm GMT Monday – Friday ship the same day. Orders placed after 2:30 pm GMT ship the next working day.

    • INTERNATIONAL SHIPPING

      We will be offering international shipping in the near future, but at the moment all of our products ship from the USA, with in the USA & North America and from the UK, within the UK & Europe. Receive updates when we do! Subscribe to our newsletter by scrolling to the bottom of this page.

  • Do you ship to international addresses, P.O. boxes, and APO/FPO addresses?

    We are able to ship to:

    • The USA (shipped from the USA) as well as Outlying Islands including APO (Army Post Office), FPO (Fleet Post Office), and DRO (Diplomatic Post Office) addresses. We are also able to ship to P.O. Boxes or to any address in Alaska, Hawaii, U.S. Virgin Islands, Puerto Rico, and Canada.
    • The UK & Europe (shipped from the UK) and
    • International addresses.
  • What courier do you use to ship orders?

    In the US we use: DHL, UPS, USPS
    In the UK we use: DPD, Yodel, Royal Mail

  • Do you offer free shipping?

    Yes! Free delivery applies to:

    • Over $50* for US & UK
    • Over $75* for Europe, Russia & CIS
    • Over $125* for the rest of the World

    *Or equivalent in GBP or EUR

    • Cart total must meet the minimum purchase value after discounts to be eligible for free shipping
  • ZenART will cover the cost of return shipping.

    For your convenience, return shipping labels will be provided free of charge. Once we’ve confirmed receipt of your returned product, we will process the refund.

  • How can I track my order?

    The moment we ship out your order, we will email you the tracking number and link so you can follow all tracking updates.

    Note: Please know that tracking sometimes takes 24 hours to update and this does not mean that your order is stuck in a different city. Instead, our shipping carriers will update the tracking at each new location including your city.

  • What if my package is damaged or missing?

    If your order was damaged in transit or an incorrect item arrived, email us right away at support@zenartsupplies.co Or contact our customer support team through the contact form, they are available Mondays through Fridays from 9 am – 5pm EST for the US, 9 am – Subscribe & Save Plan
    5 pm GMT for our UK & European customers and are always happy to help!

Return, Exchange and Refund

  • What is your return and exchange policy?

    We proudly offer a 60-day guaranteed return policy. Reach out to our support team and they will assist you in returning your unused items. For your convenience, return shipping labels will be provided free of charge. Just make sure to provide either your Order ID or proof of purchase.

    To ease your mind, we also offer a 12-month guaranteed manufacturing defect warranty. This warranty covers production defects and not the regular wear & tear of the product.

  • I received a faulty product and want it replaced. What do I do?

    We’re sorry to hear that. Please contact us first before sending back any item. The artists in our support team will gladly assist you with the smooth exchange process which involves returning the original item. Reach us through support@zenartsupplies.co or via our contact form. Our customer support team is available Mondays through Fridays from 9 am – 5 pm EST for the US, 9 am – 5 pm GMT for our UK & European customers.

  • How do I return an item for an exchange or a refund?

    Reach us through support@zenartsupplies.co or via our contact form. Our customer support team is available Mondays through Fridays from 9 am – 5 pm EST for the US, 9 am – 5 pm GMT for our UK & European customers.

    Note: Depending on where you live, there are different return addresses. It’s important to reach out to us first before sending back any item.

  • How do I return a gift?

    This makes us sad, still, we’re here to help you! If you wish to return a product that was gifted to you, please notify the buyer and obtain a proof of purchase and our support team will assist you with the return.

  • Non returnable and non refundable items include:
    • Items received over 60 days ago
    • eGift cards and coupons
    • Downloadable resources
    • Online courses
    • Books with obvious signs of use
    • Any item not in its original condition, damaged, or missing parts for reasons not due to our error
  • What is your refund policy?

    Refunds shall be sent back to your original payment method 15 days from the time we’ve confirmed receipt of your returned product. Returns must be processed within 60 days from delivery to be eligible for a refund.

    Note: Depending on where you live, there are different return addresses. It’s important to reach out to us first before sending back any item.

  • I haven’t received my refund yet.

    Hmm. Let’s figure it out. Please make sure to follow all these steps:

    • Check your bank account or contact your credit card company. There may be occasions when transfers take longer than usual to post officially.
    • Contact your bank. We might be missing your bank’s official processing time.
    • If you’ve done all of this and you still haven’t received your refund, please contact us at support@zenartsupplies.co and we’ll help you.

Subscribe & Save Plan

  • What is the Subscribe & Save Plan?

    Our Subscribe & Save Plan is a convenient way to save money and ensure a consistent stock of your favourite ZenART Supplies products. It allows members to save money on your recurring bulk purchases. Do you buy art supplies regularly for a group of artists? The whole class? Or for your own art practice? Membership only costs $6.95 per month and will be charged to your account on the same date of the month that you purchased the plan, i.e. if you purchased the plan on 19th of January, you will be charged for the plan on the 19th of each month you are a Subscribe & Save Plan member.

  • What do I get from the Subscribe & Save Plan?

    When you’re a member, you get:

    • 15% discount on all orders
    • First dibs to new products
    • Access to exclusive ZenART content
    • FREE samples and accessories
      1. Not included in each and every order but the member will be informed when they will receive “extras” in their order
    • Earn points for every time you shop with us

    You can cancel at any time for any reason.

  • Can I use a discount code on a Subscribe & Save order?

    No. As much as we want to spoil you, our discount codes are not stackable with the fix 15% discount for our Subscribe & Save Plan. However, on special occasions like Black Friday & Cyber Monday, we might offer higher discounts, and in that case, you will benefit only from the higher discount.

  • How are reward points calculated when there is a 15% discount applied to my order?

    Points will be earned from the amount you pay. For example, if you pay $85 for a purchase that is originally $100, you will earn points on the purchase price of $85. For more information about the Terms and Conditions of our Subscribe & Save Plan, please click here .

  • My subscription item is out of stock. What do I do?

    Our product team seeks ways to always keep items in stock and available but occasionally we have a higher volume of orders than expected. Please register on the Back in Stock section on the product pages and we will immediately notify you once your ‘out of stock’ item is available.

    Feel free to connect with our support team via the contact form Mondays through Fridays from 9 am – 5 pm EST for the US and 9 am – 5 pm GMT for our UK & European customers, or you can also send us an email at support@zenartsupplies.co.

  • How can I cancel my subscription?

    This makes us sad, but if you really need to cancel, log in to your account and you’ll find your Membership Plan there. You can cancel your subscription from this page. If you’re having trouble doing it through your member’s page please email us at support@zenartsupplies.co.

  • When will my credit card be charged?

    You will be charged on the same date of the month that you purchased the plan, i.e. if you purchased the plan on 19th of January, you will be charged for the plan on the 19th of each month you are a Subscribe & Save Plan member.

    To be sure, login to your account, and you’ll be able to find your Membership Plan there.

Affiliate, Reward & Referral Program

  • Will my reward points ever expire?

    We’re happy to say that, no, all points acquired through our Rewards Program will not expire. However, the expiration of points earned through specific seasonal onsite or online activities shall be at the discretion of the ZenART Supplies founders.

  • What is the equivalent of these points?

    Points you earn can be converted to the following:
    500 Points = $5 off coupon
    1000 Points = $10 off coupon
    2500 Points = $25 off coupon

  • Do you offer a Refer a Friend program?

    Yes! Send your friend an $8 off coupon and claim your own $8 off. Here’s how it works:

    A referral link will be sent to your friend with an $8 off coupon on their first $50 order. An $8 off coupon on $50 order will automatically be rewarded to your account if your friend used the link sent to them from your referral account and makes a first – time qualifying purchase with ZenART Supplies. More information here.

    Note: If your referral has shopped with us before, the referral link will be automatically voided by our system. A minimum $50 purchase is required to use this coupon.

    Once they successfully use your referral link, your friend will receive an $8 off coupon on $50 order, 200 points just for signing up, and points from their first purchase made while signed into their new ZenART Supplies account.

  • Do you offer an affiliate program?

    Yes! You can review all the details for our affiliate program on the following page: affiliates.zenartsupplies.co. Feel free to reach out to our affiliates team directly at affiliates@zenartsupplies.co

Payment & Privacy

  • What forms of payment do you accept?

    We accept Visa, MasterCard, American Express and Discover, as well as PayPal.

  • Can you charge my card if it's expired?

    No. We will not be able to charge your card if it has expired. If it has expired and tries to process, you will receive an email from us letting you know that we are unable to process your order and will also provide instructions on how to update your card information.

  • Is your website secure?

    We take our customers security very seriously. Our website is 100% secure and we follow the same security procedures as all of the big – name stores. When credit card information is transmitted to our payment processor, it is done so using SSL encryption.

  • How do I use my gift card?

    Congratulations on receiving the best gift ever! Once you’ve clicked on the cart icon on the top right corner of your screen, review the contents of your cart and click “CHECKOUT.” Enter your code in the field marked “Gift Card or Discount Code” on the right side of your screen. Click “APPLY” and your gift card will be applied to the total.

    If you’re shopping on your mobile device, you will enter the coupon code on the same screen that you enter your payment method.

    If you have any issues applying your gift card code, please don’t hesitate to reach out to us Mondays through Fridays from 9 am – 5 pm EST for the US and 9 am – 5 pm GMT for our UK & European customers, or you can also send us an email at support@zenartsupplies.co.

  • How do I check my gift card balance?

    Email support@zenartsupplies.co and our team would be happy to check your gift card balance for you!

Discount, Promo & Newsletter

  • How do I apply a discount code?

    Once you’ve clicked on the cart icon on the top right corner of your screen, review the contents of your cart and click “CHECKOUT.” Enter your code in the field marked “Gift Card or Discount Code” on the right side of your screen. Click “APPLY” and your discount will be deducted from the total.

    If you’re shopping on your mobile device, you will enter the coupon code on the same screen that you enter your payment method.

    If you have any issues applying your discount code, please send us an email at support@zenartsupplies.co Mondays through Fridays from 9 am – 5 pm EST for the US and 9 am – 5 pm GMT for our UK & European customers.

  • Why isn't my discount code working?

    There are a couple of reasons your discount code may not be working.

    • Are you trying to use more than one discount code? Only one discount code can be used at a time.
    • Are you trying to use the code on a one-time purchase or subscribe & save item? Subscriptions, promotions, & bundles are not eligible with codes since they are already discounted.
    • Are you meeting all of the requirements for the promotion? All of the products added that need to be added? Is there a minimum purchase required? Is it only for a specific product?

    If you continue to have issues, please contact us through support@zenartsupplies.co with screenshots of your cart and error message so we can help troubleshoot.

  • Can I use a discount code on a Subscribe & Save order?

    Unfortunately, no, we are unable to apply a discount code on any Subscribe & Save order. With Subscribe & Save, your order is already locked in at a 15% discount and because of that, we are not able to apply another code. However, you can still apply your discount code to a different one-time order.

  • How do I subscribe to your newsletter?

    Good call! Our newsletter subscribers regularly receive artful content directly from our chief inspirer and creative director, Ardak Kassenova and our art content team plus exclusive offers. Scroll to the bottom of this page to subscribe to our newsletter.

  • How do I unsubscribe from your email list?

    We respect your drive to clean up that inbox! If you want to opt-out of receiving our curated content and special offers, you can follow these simple steps:

    Open up an email from us and scroll down to the bottom of the message. Click “Manage Your Preferences or Unsubscribe,” and you can click the “Unsubscribe” button to stop any incoming emails from our Newsletter. You can also change the frequency of these emails to fit your preference.

    Please keep in mind that if you choose to unsubscribe, we’ll still send you order and shipping confirmation emails so you can track your purchases.

  • Who do we provide special discounts for?
    • Teachers
      How do teachers qualify for a Teacher Discount?
      • Because teachers spread inspiration and the love for art by teaching, we’re sharing something awesome with you. 

      You have two ways to qualify for a Teacher Discount:

      • By ordering art supplies for your students, you can get a 20% discount. Benefit from this teacher discount by sending the following details to hello@zenartsupplies.co so we can verify:
        • Full name
        • Details of a class you are holding
        • Number of participants/students
        • Web page or a social media post advertising the class
      • By recommending art supplies to your students, you can earn a 20% commission on your students orders. Benefit from this by registering here and providing your students with your unique store link.
    • Students
      How do students qualify for the Student Discount?

      Save on your favorite art supplies, here’s the best way to refill your art kit for the term. Qualify for a Student Discount:

      • By being a current tertiary student at university or college. 
      • By sending the following to hello@zenartsupplies.co so we can verify:
        • A clear screenshot of your valid student ID with photo and course expiry date
        • Date of Birth
      • We can only offer this to students based in the US, the UK and EU.
    • Bulk Buyers
      How do bulk buyers qualify for the special discount?

      Buying to refill your studio essentials? Gifts to all your artist friends? Whatever the reason, we want to share some love for your support so start saving on your bulk purchase, qualify for a Bulk Buyer Discount by sending the following to hello@zenartsupplies.co:

      • Products you want to purchase
      • Quantity for each or in total if same product

      We qualify a bulk buyer as a company or an individual that purchases 20+ items from our store.You receive 10% between 20 and 30 items, 15% between 30 and 40 items and 20% between 30 and 40 items. For bigger orders (with more items), please contact us at hello@zenartsupplies.co to discuss a suitable solution for you.

      Teacher, Student and Bulk Buyer discounts cannot be applied in the same transaction with other offers, discount codes, seasonal discount days or for the purchase of gift cards.

Safety, Reuse & Recycle

  • What safer solvent alternatives do you recommend?

    Your health and environmental safety is our highest concern. To protect your self and the environment, we suggest replacing solvents like turpentine and mineral spirits with non-toxic, natural, biodegradable, non-flammable alternatives. Some of the safer products that can also be used for cleaning and reconditioning brushes are Citrus Oil Thinners, Turpenoid Natural and Bristle Magic.

  • Can I dispose of solvents on my sink?

    No. It is illegal and harmful to the environment to dispose of solvents by pouring them down a sink, toilet or outside drain. Take them to a waste-disposal company, specially set up for safe disposal.

  • Can I reuse the solvents?

    Yes! You can recycle solvents by filtering and reusing them. Let a used solvent stand for a few hours to allow the pigment to settle on the bottom. After that, carefully pour the liquid into a clean jar through a paper coffee filter, taking care not to disturb the sediment. Let this new container stand for a while, to allow any pigment that may have passed through the filter to settle. Then transfer it again to a clean jar through a new coffee filter. Repeat the process if necessary, until you get a recycled solvent.

Products

  • Individual Oil Paints and Brushes
    • Can I buy individual oil paint tubes?

      No, we don’t sell individual paint tubes. However, in the future, we plan to launch small sets of frequently used colours like white and primary colours. We would like to stick with providing sets for a few reasons:

      • One of our co-founders, Ardak Kassenova researched the colours master artists used in the past to create the paintings we love so well today. And to prove that we don’t need hundreds of different shades to make beautiful art, she designed our Infinity Series – Limited Palette for Infinite Harmony: a method to achieve colour harmonies by utilising more mixes than a variety of tube colours. Three palettes (Essential, Impressionist and Portrait) each set of 8 colours has a specific purpose and other than white, no colours are duplicated. All the paints from either collection can be mixed to create your unique palette.
      • Selling in sets is what allows us to make artist-quality paints affordable, as managing just three sets is easier and more sustainable than handling 30 different items.
    • Can I buy individual brushes?

      No, we don’t sell individual brushes. However, in the future, we will be launching smaller brush sets of 3-5 brushes and would like to stick with providing sets for a few reasons:

      • Our brush sets are developed and designed by our co-founder Ardak Kassenova, a professional artist herself – she researched and tested hundreds of brushes before coming up with this idea. Each of our sets has a specific purpose (none of the brushes is duplicated) and can be used to create different techniques.
      • Selling in sets is what allows us to make professional-quality paint brushes affordable, as managing sets is easier and more sustainable than handling 50 different items.
  • Oil Paint Sets - Essential, Impressionist, and Portrait
    • What do you mean by non-toxic oil paints?

      Non-toxic means we removed the toxic ingredients from the paints. Toxicity, in general, comes from the pigments themselves. All our paints use non-toxic pigments that replicate the same qualities of traditional paints, still remarkable but not hazardous. We strongly believe in this healthy approach to art because your health and environmental safety is our highest concern.

    • What do I need to start painting with oil?

      On top of your creativity and willingness to experiment, you’ll need the following:

      • A professional brush set, like our Renoir and Artist’s Choice Collections
      • A professional oil paint set. Choose from our highly pigmented Infinity Series (Essential, Impressionist, Portrait)
      • A solvent, like turpenoid.
      • Something to paint on, like a stretched canvas.
      • Cleaning materials like water, soap and tissue.
      • Apron or painting clothes (optional but recommended)
      • A well-ventilated place to paint
    • Are these oil paint sets suitable for beginners?

      Yes! Our Infinity Series of Professional Oil Paints are designed for all experience levels. Ardak Kassenova, professional artist and co-founder of ZenART created limited palettes of fundamental oil colours based on the colour palettes of old masters and contemporary artists who proved how with a limited palette of essential colours, one could create outstanding work.

      Considering the value for money we offer for such highly pigmented non-toxic oil paint sets, including guides, tutorials and advice, you’ll make a significant gift for yourself or other artists, whether beginners to advanced and professionals.

    • Do I really need professional paint?

      When it comes to art materials and tools, a famous saying among the artists and the art tutors is that ‘One should buy the best quality one can afford.’ It’s so true, especially for beginner artists, who are still building up confidence and knowledge of techniques. The best art tools will help accelerate progress and keep you motivated to paint and experiment with new techniques.

      Professional-grade paints are highly pigmented and produce more vibrant paintings. Student grade paints are less expensive and have less pigment, which means you’ll have to do several coats to get the colours you expect.

    • Can I mix ZenART oil paints with water or acrylic?

      No. ZenART oil paints are traditional oil-based paints, which means they are not mixable with water or water-based medium – they are based on linseed oil. You can only use artists solvents such as turpentine for thinning the oil paint at the beginning of the painting process, or linseed oil for blending to increase fluid consistency. There are other mediums you can use, of course, that are a mix of solvent, oil and dammar or other resins, which are also made specifically for the traditional oil paints. Our co-founder Ardak Kassenova, a professional artist herself, rarely uses any media, as the consistency of our oils is very buttery and especially perfect for Alla prima technique.

    • How long does it take the oil paints to dry thoroughly?

      Our oil paints dry faster due to the high-quality, acid-free linseed oil binder and proprietary process used. Ultimately, it depends on many variables (Average 12 hours to 3 weeks for safe handling)

      • The weather conditions. Is it damp, rainy or sunny?
      • Do you paint outside, with open windows or not?
      • The technique you used: Thick textured layers of paint like in impasto paintings will take the longest to dry. You’ll have to wait longer than “Alla prima” artists.
      • Pigments used, Burnt Umber, Raw and Burnt Sienna dry faster. The Cadmiums and whites dry slower. All the other pigments dry more or less at the same rate.
      • Oil paint dries from oxygenation, so the more exposure to oxygen, the quicker your painting will dry.
  • Black Tulip Collection Brush Set
    • How are Black Tulip brushes made?

      Good question! There’s a complex manual process behind making each brush, and all the methods require high precision and years of experience. Let us try to give you a general overview of how these beautiful brushes are made:

      • A ZenART Black Tulip brush is handcrafted with a brush handle made of genuine and exquisite lacquered birch wood and seven layers of UV coating. The bristles are manually formed using different techniques for specific shapes, tightly tied, combed, gripped by a non-rust nickel ferrule, glued with a precise injection of special glue. After drying, the ferrule holding the bristles is double-crimped to the handles to fasten securely. The brushes are then inspected again to remove any ‘floating shorts’ —bristles which may sometimes remain, especially in larger sized brushes or round shapes, and cause initial ‘shedding’ during breaking in period. After a thorough inspection, the brushes are then protected and sized before getting packed.
    • Are these brushes fur-free?

      Yes. We used faux squirrel synthetic hair fibres to mimic qualities of squirrel and kolinsky sable that lays down a good, even wash without using animal products; extensively tested for their professional performance. We hope this puts your mind at ease.

      However, if you prefer natural brushes, you can take a look at our Turner brush set or other lines of faux synthetic hair and natural hair blends. Here

    • How durable are these brushes?

      These brushes are ‘trained’ to maintain their shape even after heavy use and provide consistent control whatever art project you’re working on. Using elegant seven-times-lacquered birch wood short handles allows for a luxurious feeling of unrivalled balance, particularly during intricate and exacting strokes. The use of high-quality faux squirrel bristles on these brushes also made them very sturdy. And of course, they’ll last even longer if you take good care of them.

    • How much water can these brushes hold?

      These brushes are resistant to heavy use and can hold a significant amount of water to allow you to get the perfect results for your paintings. The faux squirrel synthetic fibres lay down a good, even wash. Therefore many professional artists were pleasantly surprised and compared our Black Tulip collection brushes with the squirrel and kolinsky sable performance in a much more affordable yet surprisingly effective set.

    • Are these brushes suitable for beginners?

      Yes! These brushes are high quality, and many professional artists praise them for their fantastic performance, thoughtful variety of shapes and sizes specifically designed for water-based media. When it comes to art materials and tools, a famous saying among the artists and the art tutors is that ‘One should buy the best quality one can afford.’ It’s so true, especially for beginner artists, who are still building up their confidence and knowledge of techniques. The best art tools will help accelerate progress and keep you motivated to paint and experiment with new techniques.

      Considering the value for money we offer for such an extensive artist-quality set, including the guides, tutorials and advice, you’ll make a significant long-term gift for yourself or other artists, whether beginners to advanced and professionals.

    • Why do you wrap the brushes in plastic?

      There are two reasons we wrap the brushes in transparent films:

      • 1. To protect and waterproof the brushes for transit. We want to make sure that you receive your bush sets in its best state, wherever you are in the world.
      • 2. It serves as a seal of guarantee to you, our customers and our return department that the brushes have never been used before. In some cases, we experience customers returning used brushes and these go to a separate bin. Having these plastic films ensures that you’re receiving a brand new set.
    • How do I clean and care for these brushes?

      Our Black Tulip collection brushes are easy to clean and maintain:

      • For new brushes: First, always remove the transit glue by washing the brushes with mild soap and lukewarm water. Slightly massage between the bristles on the palm of your hand, letting any floating bristles to be washed away, if any, especially in large sized-brushes.
      • For regular cleaning or every after painting: Clean the brushes well with soap every after use—before the paint dries— to avoid damage from paint build-up at the base of the ferrule. Do not push the brushes too hard into your palms.
      • We recommend using vegetable oil-based soap, gentle to the bristles and your skin.
      • After rinsing thoroughly, use a microfiber or other absorbent towel to remove excess water.
      • Gently reshape the bristles with your fingers, and let it dry naturally on a horizontal or flat surface.

      Brush Care Tips:

      • Never leave the brushes soaked in water, as this will ruin your brushes and cause damage to the bristles, glue and handle.
      • From time to time, and for optimum results, you can apply a special lanolin-based brush conditioner (optional), for TLC and extra longevity of your brushes.
      • Follow our recommended cleaning guide above to reduce possible initial ‘break-in shedding’, which might be just short bristles not glued inside the ferrule that are trapped between the longer bristles.
      • After washing and drying, always gently reshape the bristles with your fingers, and let it dry naturally on a horizontal or flat surface.
      • Shedding: It is natural for brushes to shed lightly. Minimal shedding is common especially while you break them in. To reduce problems of shedding, ZenART has crafted these watercolour brushes with faux squirrel synthetic fibres. The brushes lose fewer bristles and normally don’t shed at all. In rare occasions, it might happen, and such cases are significantly less compared to other ones on the market. Reasons can be any of the following:
        1. Using brushes before removing the transit glue
        2. Harsh “breaking-in” of new brushes. We suggest trying the above method of cleaning, drying horizontally, and gently removing any floating bristles while dry, before giving up on your brushes.
        3. Misuse and ruining of the brushes due to harsh chemicals, abrasive surfaces, soaking brushes in water or other solution, vertically letting them stand and loosening the glue.
        4. In extreme cases, manufacturing defects, when not enough glue was applied and the brush (losing bristles long enough to be potentially glued in the ferrule, not floating shorts). In such situations, we are here to support you, too, and offer our help to resolve any issues.
    • Are these brushes short or long-handled?

      The Black Tulip collection brushes are short-handled for full expression with water-based paints: watercolour, gouache, inks, and dyes. They have been specifically designed, weighted and balanced for precise horizontal painting and avoiding any hand fatigue or poking in your eye. The exquisite birch wood brush set also has seven layers of UV coating to prevent flaking, and provide slip & wear resistance.

  • Fine Line Miniature Collection Brush Set
    • How are Fine Line Miniature brushes made?

      Good question! There’s a complex manual process behind making each brush, and all the methods require high precision and years of experience. Let us try to give you a general overview of how these beautiful brushes are made:

      • A ZenART Fine Line Miniature brush is handcrafted with a brush handle made of genuine and exquisite lacquered birch wood and seven layers of UV coating. The bristles are manually formed using different techniques for specific shapes, tightly tied, combed, gripped by a non-rust nickel ferrule, glued with a precise injection of special glue. After drying, the ferrule holding the bristles is double-crimped to the handles to fasten securely. The brushes are then inspected again to remove any ‘floating shorts’ —bristles which may sometimes remain, especially in larger sized brushes or round shapes, and cause initial ‘shedding’ during breaking in period. After a thorough inspection, the brushes are then protected and sized before getting packed.
    • Are these brushes fur-free?

      Yes. We used Japanese synthetic hair fibres to mimic qualities of natural fibres for that crisp, smooth detailing without using animal products; extensively tested for their professional performance. We hope this puts your mind at ease.

      However, if you prefer natural brushes, you can take a look at our Renoir brush set or other lines of faux synthetic and natural fibre blends. Link

    • How durable are these brushes?

      These brushes are ‘trained’ to maintain their shape even after heavy use and provide consistent control whatever art project you’re working on. Using elegant seven-times-lacquered birch wood long handles allows for a luxurious feeling of unrivalled balance, particularly during intricate and exacting strokes. The use of high-quality badger and synthetic bristle mix on these brushes also made them very sturdy. And of course, they’ll last even longer if you take good care of them.

    • Are these brushes suitable for beginners?

      Yes! These brushes are high quality, and many professional artists praise them for their fantastic performance, thoughtful variety of shapes and sizes specifically designed for fine detailing. When it comes to art materials and tools, a famous saying among the artists and the art tutors is that ‘One should buy the best quality one can afford.’ It’s so true, especially for beginner artists, who are still building up their confidence and knowledge of techniques. The best art tools will help accelerate progress and keep you motivated to paint and experiment with new techniques.

      Considering the value for money we offer for such an extensive artist-quality set, including the complimentary canvas roll-up case for storage and travel, guides, tutorials and advice, you’ll make a significant long-term gift for yourself or other artists, whether beginners to advanced and professionals.

    • Why do you wrap the brushes in plastic?

      There are two reasons we wrap the brushes in transparent films:

      • 1. To protect and waterproof the brushes for transit. We want to make sure that you receive your bush sets in its best state, wherever you are in the world.
      • 2. It serves as a seal of guarantee to you, our customers and our return department that the brushes have never been used before. In some cases, we experience customers returning used brushes and these go to a separate bin. Having these plastic films ensures that you’re receiving a brand new set.
    • How do I clean and care for these brushes?

      Our Fine Line Miniature collection brushes are easy to clean and maintain:

      • For new brushes: First, always remove the transit glue by washing the brushes with mild soap and lukewarm water. Slightly massage between the bristles on the palm of your hand, letting any floating bristles to be washed away, if any, especially in large sized-brushes.
      • For regular cleaning or every after painting: Clean the brushes well every after use—before the paint dries—to avoid damage from paint build-up at the base of the ferrule. Do not push the brushes too hard into your palms.
      • For watercolour and acrylics: Wash the brushes with mild soap and lukewarm water.
      • For oil: Wipe excess oil paint with tissue paper. Using a small amount of solvent, rinse all leftover oil paint build up and wipe clean. We recommend turpenoid as it is safer. Wash the brushes with mild soap and lukewarm water.
      • We recommend using vegetable oil-based soap, gentle to the bristles and your skin.
      • After rinsing thoroughly, use a microfiber or other absorbent towel to remove excess water.
      • Gently reshape the bristles with your fingers, and let it dry naturally on a horizontal or flat surface.

      Brush Care Tips:

      • Never leave the brushes soaked in water, as this will ruin your brushes and cause damage to the bristles, glue and handle.
      • From time to time, and for optimum results, you can apply a special lanolin-based brush conditioner (optional), for TLC and extra longevity of your brushes.
      • Follow our recommended cleaning guide above to reduce possible initial ‘break-in shedding’, which might be just short bristles not glued inside the ferrule that are trapped between the longer bristles.
      • After washing and drying, always gently reshape the bristles with your fingers, and let it dry naturally on a horizontal or flat surface.
      • Shedding: It is natural for brushes to shed lightly. Minimal shedding is common especially while you break them in. To reduce problems of shedding, ZenART has crafted these watercolour brushes with Japanese synthetic fibres. The brushes lose fewer bristles and normally don’t shed at all. In rare occasions, it might happen, and such cases are significantly less compared to other ones on the market. Reasons can be any of the following:
        1. Using brushes before removing the transit glue
        2. Harsh “breaking-in” of new brushes. We suggest trying the above method of cleaning, drying horizontally, and gently removing any floating bristles while dry, before giving up on your brushes. It’s breaking in process, and quite common for the natural bristles.
        3. Misuse and ruining of the brushes due to harsh chemicals, abrasive surfaces, soaking brushes in water or other solution, vertically letting them stand and loosening the glue.
        4. In extreme cases, manufacturing defects, when not enough glue was applied and the brush (losing bristles long enough to be potentially glued in the ferrule, not floating shorts). In such situations, we are here to support you, too, and offer our help to resolve any issues.
    • Are these brushes short or long-handled?

      The Artist’s Choice collection brushes are long-handled for full expression with oil or acrylic paints. These brushes are made for working on large canvases or while standing with an easel. The exquisite birch wood brush set also has seven layers of UV coating to prevent flaking, and provide slip & wear resistance.

  • Artist’s Choice Filbert Brush Set
    • How are Artist’s Choice brushes made?

      Good question! There’s a complex manual process behind making each brush, and all the methods require high precision and years of experience. Let us try to give you a general overview of how these beautiful brushes are made:

      • A ZenART Artist’s Choice brush is handcrafted with a brush handle made of genuine and exquisite lacquered birch wood and seven layers of UV coating. The bristles are manually formed using different techniques for specific shapes, tightly tied, combed, gripped by a non-rust nickel ferrule, glued with a precise injection of special glue. After drying, the ferrule holding the bristles is double-crimped to the handles to fasten securely. The brushes are then inspected again to remove any ‘floating shorts’ —bristles which may sometimes remain, especially in larger sized brushes or round shapes, and cause initial ‘shedding’ during breaking in period. After a thorough inspection, the brushes are then protected and sized before getting packed.
    • Are these brushes ethically sourced?

      Yes. We at ZenART would have the same question as you; all our natural hair is sourced from the same supplier we have used for over three years and rest assured, the hairs used are a by-product from the tails. We hope this puts your mind at ease.

      However, if you prefer totally synthetic brushes, you can take a look at our Black Tulip brush set or other lines of fully synthetic ones. Link

    • How durable are these brushes?

      These brushes are ‘trained’ to maintain their shape even after heavy use and provide consistent control whatever art project you’re working on. Using elegant seven-times-lacquered birch wood long handles allows for a luxurious feeling of unrivalled balance, particularly during intricate and exacting strokes. The use of high-quality badger and synthetic bristle mix on these brushes also made them very sturdy. And of course, they’ll last even longer if you take good care of them.

    • Are these brushes suitable for beginners?

      Yes! These brushes are high quality, and many professional artists praise them for their fantastic performance, thoughtful variety of sizes and beautiful design. When it comes to art materials and tools, a famous saying among the artists and the art tutors is that ‘One should buy the best quality one can afford.’ It’s so true, especially for beginner artists, who are still building up their confidence and knowledge of techniques. The best art tools will help accelerate progress and keep you motivated to paint and experiment with new techniques.

      Considering the value for money we offer for such an extensive artist-quality set, including the guides, tutorials and advice, you’ll make a significant long-term gift for yourself or other artists, whether beginners to advanced and professionals.

    • Why do you wrap the brushes in plastic?

      There are two reasons we wrap the brushes in transparent films:

      • 1. To protect and waterproof the brushes for transit. We want to make sure that you receive your bush sets in its best state, wherever you are in the world.
      • 2. It serves as a seal of guarantee to you, our customers and our return department that the brushes have never been used before. In some cases, we experience customers returning used brushes and these go to a separate bin. Having these plastic films ensures that you’re receiving a brand new set.
    • How do I clean and care for these brushes?

      Our Artist’s Choice collection brushes are easy to clean and maintain:

      • For new brushes: First, always remove the transit glue by washing the brushes with mild soap and lukewarm water. Slightly massage between the bristles on the palm of your hand, letting any floating bristles to be washed away, if any, especially in large sized-brushes.
      • For regular cleaning or every after painting: Clean the brushes well every after use—before the paint dries—to avoid damage from paint build-up at the base of the ferrule. Do not push the brushes too hard into your palms.
      • For acrylics: Wash the brushes with mild soap and lukewarm water.
      • For oil: Wipe excess oil paint with tissue paper. Using a small amount of solvent, rinse all leftover oil paint build up and wipe clean. We recommend turpenoid as it is safer. Wash the brushes with mild soap and lukewarm water.
      • We recommend using vegetable oil-based soap, gentle to the bristles and your skin.
      • After rinsing thoroughly, use a microfiber or other absorbent towel to remove excess water.
      • Gently reshape the bristles with your fingers, and let it dry naturally on a horizontal or flat surface.

      Brush Care Tips:

      • Never leave the brushes soaked in water, as this will ruin your brushes and cause damage to the bristles, glue and handle.
      • From time to time, and for optimum results, you can apply a special lanolin-based brush conditioner (optional), for TLC and extra longevity of your brushes.
      • Follow our recommended cleaning guide above to reduce possible initial ‘break-in shedding’, which might be just short bristles not glued inside the ferrule that are trapped between the longer bristles.
      • After washing and drying, always gently reshape the bristles with your fingers, and let it dry naturally on a horizontal or flat surface.
      • Shedding: It is natural for brushes to shed lightly. Shedding is common with natural hair paint brushes, especially while you break them in. To reduce problems of shedding, ZenART has crafted these oil and acrylic brushes by blending badger with the finest Japanese synthetic fibres. The brushes lose fewer bristles and normally don’t shed at all. In rare occasions, it might happen, and such cases are significantly less compared to other ones on the market. Reasons can be any of the following:
        1. Using brushes before removing the transit glue
        2. Harsh “breaking-in” of new brushes. We suggest trying the above method of cleaning, drying horizontally, and gently removing any floating bristles while dry, before giving up on your brushes. It’s breaking in process, and quite common for the natural bristles.
        3. Misuse and ruining of the brushes due to harsh chemicals, abrasive surfaces, soaking brushes in water or other solution, vertically letting them stand and loosening the glue.
        4. In extreme cases, manufacturing defects, when not enough glue was applied and the brush (losing bristles long enough to be potentially glued in the ferrule, not floating shorts). In such situations, we are here to support you, too, and offer our help to resolve any issues.
    • Are these brushes short or long-handled?

      The Artist’s Choice collection brushes are long-handled for full expression with oil or acrylic paints. These brushes are made for working on large canvases or while standing with an easel. The exquisite birch wood brush set also has seven layers of UV coating to prevent flaking, and provide slip & wear resistance.

  • Turner Collection Brush Set
    • How are Turner brushes made?

      Good question! There’s a complex manual process behind making each brush, and all the methods require high precision and years of experience. Let us try to give you a general overview of how these beautiful brushes are made:

      • A ZenART Turner brush is handcrafted with a brush handle made of genuine and exquisite lacquered birch wood and seven layers of UV coating. The bristles are manually formed using different techniques for specific shapes, tightly tied, combed, gripped by a non-rust nickel ferrule, glued with a precise injection of special glue. After drying, the ferrule holding the bristles is double-crimped to the handles to fasten securely. The brushes are then inspected again to remove any ‘floating shorts’ —bristles which may sometimes remain, especially in larger sized brushes or round shapes, and cause initial ‘shedding’ during breaking in period. After a thorough inspection, the brushes are then protected and sized before getting packed.
    • Are these brushes ethically sourced?

      Yes. We at ZenART would have the same question as you; all our natural hair is sourced from the same supplier we have used for over three years and rest assured, the hairs used are a by-product from the tails. We hope this puts your mind at ease.

      However, if you prefer totally synthetic brushes, you can take a look at our Black Tulip brush set or other lines of fully synthetic ones. Link

    • How durable are these brushes?

      These brushes are ‘trained’ to maintain their shape even after regular use and provide consistent control whatever art project you’re working on. Using elegant seven-times-lacquered birch wood short handles allows for a luxurious feeling of unrivalled balance, particularly during intricate and exacting strokes. The use of high-quality Japanese synthetic hair fibres on these brushes also made them sturdy. And of course, they’ll last even longer if you take good care of them.

    • How much water can these brushes hold?

      These brushes are resistant to heavy use and can hold a significant amount of water to allow you to get the perfect results for your paintings. The natural and synthetic bristles mix offer the best of both worlds: unravelled water absorption yet great springiness. Therefore many professional artists were pleasantly surprised and compared our Turner collection brushes with the squirrel and kolinsky sable performance combined in a much more affordable yet surprisingly effective set.

    • Are these brushes suitable for beginners?

      Yes! These brushes are high quality, and many professional artists praise them for their fantastic performance, thoughtful variety of shapes and sizes and beautiful design. When it comes to art materials and tools, a famous saying among the artists and the art tutors is that ‘One should buy the best quality one can afford.’ It’s so true, especially for beginner artists, who are still building up their confidence and knowledge of techniques. The best art tools will help accelerate progress and keep you motivated to paint and experiment with new techniques.

      Considering the value for money we offer for such an extensive artist-quality set, including the complimentary satin case for storage and travel, lots of guidance, tutorials and advice, you’ll make a significant long-term gift for yourself or other artists, whether beginners to advanced and professionals.

    • Why do you wrap the brushes in plastic?

      There are two reasons we wrap the brushes in transparent films:

      • 1. To protect and waterproof the brushes for transit. We want to make sure that you receive your bush sets in its best state, wherever you are in the world.
      • 2. It serves as a seal of guarantee to you, our customers and our return department that the brushes have never been used before. In some cases, we experience customers returning used brushes and these go to a separate bin. Having these plastic films ensures that you’re receiving a brand new set.
    • How do I clean and care for these brushes?

      Our Turner collection brushes are easy to clean and maintain:

      • For new brushes: First, always remove the transit glue by washing the brushes with mild soap and lukewarm water. Slightly massage between the bristles on the palm of your hand, letting any floating bristles to be washed away, if any, especially in large sized-brushes.
      • For regular cleaning or every after painting: Clean the brushes well with soap every after use—before the paint dries— to avoid damage from paint build-up at the base of the ferrule, especially after working with liquid acrylics. Do not push the brushes too hard into your palms.
      • We recommend using vegetable oil-based soap, gentle to the bristles and your skin.
      • After rinsing thoroughly, use a microfiber or other absorbent towel to remove excess water.
      • Gently reshape the bristles with your fingers, and let it dry naturally on a horizontal or flat surface.

      Brush Care Tips:

      • Never leave the brushes soaked in water, as this will ruin your brushes and cause damage to the bristles, glue and handle.
      • From time to time, and for optimum results, you can apply a special lanolin-based brush conditioner (optional), for TLC and extra longevity of your brushes.
      • Follow our recommended cleaning guide above to reduce possible initial ‘break-in shedding’, which might be just short bristles not glued inside the ferrule that are trapped between the longer bristles.
      • After washing and drying, always gently reshape the bristles with your fingers, and let it dry naturally on a horizontal or flat surface.
      • Shedding: It is natural for brushes to shed lightly. Shedding is common with natural hair paint brushes, especially while you break them in. To reduce problems of shedding, ZenART has crafted these watercolour brushes by blending with the finest Japanese synthetic fibres. The brushes lose fewer bristles and normally don’t shed at all. In rare occasions, it might happen, and such cases are significantly less compared to other ones on the market. Reasons can be any of the following:
        1. Using brushes before removing the transit glue
        2. Harsh “breaking-in” of new brushes. We suggest trying the above method of cleaning, drying horizontally, and gently removing any floating bristles while dry, before giving up on your brushes. It’s breaking in process, and quite common for the natural bristles.
        3. Misuse and ruining of the brushes due to harsh chemicals, abrasive surfaces, soaking brushes in water or other solution, vertically letting them stand and loosening the glue.
        4. On extreme cases, manufacturing defects, when not enough glue was applied and the brush (losing bristles long enough to be potentially glued in the ferrule, not floating shorts). In such situations, we are here to support you, too, and offer our help to resolve any issues.
    • Are these brushes short or long-handled?

      The Turner collection brushes are short-handled for full expression with water-based paints: watercolour, gouache, inks & fluid acrylic. They have been specifically designed, weighted and balanced for precise horizontal painting and avoiding any hand fatigue or poking in your eye. The exquisite birch wood brush set also has seven layers of UV coating to prevent flaking, and provide slip & wear resistance.

  • Renoir Collection Brush Set
    • How are Renoir brushes made?

      Good question! There’s a complex manual process behind making each brush, and all the methods require high precision and years of experience. Let us try to give you a general overview of how these beautiful brushes are made:

      • A ZenART Renoir brush is handcrafted with a brush handle made of genuine and exquisite lacquered birch wood and seven layers of UV coating. The bristles are manually formed using different techniques for specific shapes, tightly tied, combed, gripped by a non-rust nickel ferrule, glued with a precise injection of special glue. After drying, the ferrule holding the bristles is double-crimped to the handles to fasten securely. The brushes are then inspected again to remove any ‘floating shorts’ —bristles which may sometimes remain, especially in larger sized brushes or round shapes, and cause initial ‘shedding’ during breaking in period. After a thorough inspection, the brushes are then protected and sized before getting packed.
    • Are these brushes ethically sourced?

      Yes. We at ZenART would have the same question as you; all our natural hair is sourced from the same supplier we have used for over three years and rest assured, the hairs used are a by-product from the tails. We hope this puts your mind at ease.

      However, if you prefer totally synthetic brushes, you can take a look at our Black Tulip brush set or other lines of fully synthetic ones. Link

    • How durable are these brushes?

      These brushes are ‘trained’ to maintain their shape even after heavy use and provide consistent control whatever art project you’re working on. Using elegant seven-times-lacquered birch wood long handles allows for a luxurious feeling of unrivalled balance, particularly during intricate and exacting strokes. The use of high-quality synthetic bristles on these brushes also made them very sturdy. And of course, they’ll last even longer if you take good care of them.

    • Are these brushes suitable for beginners?

      Yes! These brushes are high quality, and many professional artists praise them for their fantastic performance, thoughtful variety of shapes and sizes and beautiful design. When it comes to art materials and tools, a famous saying among the artists and the art tutors is that ‘One should buy the best quality one can afford.’ It’s so true, especially for beginner artists, who are still building up their confidence and knowledge of techniques. The best art tools will help accelerate progress and keep you motivated to paint and experiment with new techniques.

      Considering the value for money we offer for such an extensive artist-quality set, including the complimentary satin case for storage and travel, lots of guidance, tutorials and advice, you’ll make a significant long-term gift for yourself or other artists, whether beginners to advanced and professionals.

    • Why do you wrap the brushes in plastic?

      There are two reasons we wrap the brushes in transparent films:

      • 1. To protect and waterproof the brushes for transit. We want to make sure that you receive your bush sets in its best state, wherever you are in the world.
      • 2. It serves as a seal of guarantee to you, our customers and our return department that the brushes have never been used before. In some cases, we experience customers returning used brushes and these go to a separate bin. Having these plastic films ensures that you’re receiving a brand new set.
    • How do I clean and care for these brushes?

      Our Renoir collection brushes are easy to clean and maintain:

      • For new brushes: First, always remove the transit glue by washing the brushes with mild soap and lukewarm water. Slightly massage between the bristles on the palm of your hand, letting any floating bristles to be washed away, if any, especially in large sized-brushes.
      • For regular cleaning or every after painting: Clean the brushes well every after use—before the paint dries—to avoid damage from paint build-up at the base of the ferrule. Do not push the brushes too hard into your palms.
      • For acrylics: Wash the brushes with mild soap and lukewarm water.
      • For oil: Wipe excess oil paint with tissue paper. Using a small amount of solvent, rinse all leftover oil paint build up and wipe clean. We recommend turpenoid as it is safer. Wash the brushes with mild soap and lukewarm water.
      • We recommend using vegetable oil-based soap, gentle to the bristles and your skin.
      • After rinsing thoroughly, use a microfiber or other absorbent towel to remove excess water.
      • Gently reshape the bristles with your fingers, and let it dry naturally on a horizontal or flat surface.

      Brush Care Tips:

      • Never leave the brushes soaked in water, as this will ruin your brushes and cause damage to the bristles, glue and handle.
      • From time to time, and for optimum results, you can apply a special lanolin-based brush conditioner (optional), for TLC and extra longevity of your brushes.
      • Follow our recommended cleaning guide above to reduce possible initial ‘break-in shedding’, which might be just short bristles not glued inside the ferrule that are trapped between the longer bristles.
      • After washing and drying, always gently reshape the bristles with your fingers, and let it dry naturally on a horizontal or flat surface.
      • Shedding: It is natural for brushes to shed lightly. Shedding is common with natural hair paint brushes, especially while you break them in. To reduce problems of shedding, ZenART has crafted these oil and acrylic brushes by blending with the finest Japanese synthetic fibres. The brushes lose fewer bristles and normally don’t shed at all. In rare occasions, it might happen, and such cases are significantly less compared to other ones on the market. Reasons can be any of the following:
        1. Using brushes before removing the transit glue
        2. Harsh “breaking-in” of new brushes. We suggest trying the above method of cleaning, drying horizontally, and gently removing any floating bristles while dry, before giving up on your brushes. It’s breaking in process, and quite common for the natural bristles.
        3. Misuse and ruining of the brushes due to harsh chemicals, abrasive surfaces, soaking brushes in water or other solution, vertically letting them stand and loosening the glue.
        4. In extreme cases, manufacturing defects, when not enough glue was applied and the brush (losing bristles long enough to be potentially glued in the ferrule, not floating shorts). In such situations, we are here to support you, too, and offer our help to resolve any issues.
    • Are these brushes short or long-handled?

      The Renoir collection brushes are long-handled for full expression with oil or acrylic paints. These brushes are made for working on large canvases or while standing with an easel. The exquisite birch wood brush set also has seven layers of UV coating to prevent flaking, and provide slip & wear resistance.

  • Sketchbook Journal
    • What makes a ZenART Sketchbook special?

      Good question! Unlike ordinary sketchbooks or notebooks in the market, ours are designed by artists for artists. Each sketchbook is meticulously handcrafted using recyclable materials, folded, hand-stitched, and glued together to form a hard-wearing notebook with a 180° lay-flat spine that stays open so you can work at ease.

    • What is the paper like?

      Our 120 gsm acid-free paper is heavier than normal sketchbooks in the market. Each sketchbook has 160 pages or 80 sheets of blank ivory paper that won’t reflect light in your eyes in the way ordinary white papers will.

    • What does acid-free mean?

      Acid-free means that the pH level of the paper is 7.0 (neutral) or higher (alkaline). In general, acid-free papers are expected to last for decades under normal storage conditions. Don’t worry; it’s still biodegradable.

    • How durable are these sketchbooks?

      Our sketchbooks are encased in a durable engineered leather cover that is scratch-resistant, protecting your work from elements.

    • Which size should I use?

      It depends on how you intend to use them. If you plan on bringing the sketchbook around, while travelling, during the daily commute or to capture urban scenes on the go then opt for a B6 (5×7 inches) that you can easily fit in your purse. If you intend to work on a table at home or in your studio where you can sketch with your sketchbook laid flat, or if you tend to create bigger artwork, then we recommend you get a B5 (7×10 inches).

    • How can I use this sketchbook?

      Use it like how you would normally use a sketchbook or art journal! The acid-free paper is durable enough for light watercolours, ink, markers, glue and sticky tapes for collages, rough erasing and shading. Your options are endless. You can also check for some sketchbook sketchbook ideas.

  • Bullet Journal
    • What is a bullet journal?

      A bullet journal is a method of personal organization developed by Ryder Carroll. The method organizes schedules, to-do lists, significant events, milestones and other organizational tasks in a single journal.

    • What makes a ZenART bullet journal special?

      Good question! Unlike ordinary journals or notebooks in the market, ours are designed to make organising on-the-go easier. Each bullet journal is meticulously handcrafted using recyclable materials, with perfectly aligned dotted grids (5mm spacing) across both pages, and no lines to ruin your bullets but small dots to help you organise. Our bullet journal also features a 180° lay-flat spine that stays open so you can organise at ease.

    • What is the paper like?

      Our 100/120 gsm acid-free, FSC certified paper is smooth, ink-proof and won’t create feathering if you use a fountain pen, or similar. Each journal has 160 pages or 80 sheets of dotted ivory paper that won’t reflect light in your eyes in the way ordinary white papers will.

    • What does acid-free mean?

      Acid-free means that the pH level of the paper is 7.0 (neutral) or higher (alkaline). In general, acid-free papers are expected to last for decades under normal storage conditions. Don’t worry; it’s still biodegradable.

    • What does FSC certified mean?

      FSC is an acronym for the Forest Stewardship Council®, which is an independent, non-governmental, not-for-profit organization established to promote the responsible management of the world’s forests. The FSC system provides an assurance that products such as wood and paper have been harvested in a socially and environmentally responsible manner.

    • How durable are these bullet journals?

      Our bullet journals are encased in a vivid-coloured faux leather-bound cover that is scratch-resistant, flexible and vegan.

    • Which size should I use?

      It depends on how you intend to use them. If you plan on bringing the bullet journal around, while travelling, during the daily commute so you can organise on-the-go then opt for a B6 (5×7 inches) that you can easily fit in your purse. If you intend to work on a table at home or in your office where it can be laid flat, then we recommend you get a B5 (7×10 inches).

    • How can I use this bullet journal?

      Use it like how you would normally use a journal or notebook! The acid-free paper is durable enough for ink, markers, glue and sticky tapes, rough erasing, shading or art journaling. Your options are endless. You can consider journaling ideas as therapy.

Support

Account & Password

  • How do I create an account?

    It’s easy! You can create an account by following these simple steps:

    • Click the “Account” link on the upper right corner of the screen.
    • Select “Create an account.”
    • Fill out all the appropriate fields and then click “create.” Don’t forget to fill the “Birthday” field! We’d like to amaze you on your special day.
    • Expect to receive a confirmation email once your registration is complete.

    Note: If you’re trying to log in and you don’t receive a password reset email in your inbox, you may have checked out as a guest in the past and won’t have an account with us yet. If you need assistance, connect with us Mondays through Fridays from 9 am – 5 pm EST for the US and 9 am – 5 pm GMT for our UK and European customers, or you can also send us an email at support@zenartsupplies.co. Requests received before 5 pm PST are answered the same day.

  • How do I access my account?

    Access your account here

    Having trouble?
    Contact our customer support team Mondays through Fridays from 9 am-5 pm EST for the US and 9 am-5 pm GMT for our UK & European customers, or you can also send us ane mail at support@zenartsupplies.co. Requests received before 5 pm PST or 3 pm GMT are answered the same day.

  • How do I log out?

    Click on the “My Account” link in the upper right corner of the screen, then click “Log Out” on the left side of the page under your name. You’re now successfully logged out. We hope you’ll come back soon!

  • How do I reset my password?

    Click on the “Log In /Join” link on the upper right corner of the screen. Enter your email address when prompted, and press Enter. Click on the “Forgot Your Password”, and a link will be sent to your email address to reset your password. If you don’t see a “Reset your password” link, go to your inbox, it’s possible you initially checked out as a guest and don’t have an account. We’d suggest trying to create a new account. If all else fails, please reach out to our customer support team at support@zenartsupplies.co scan this QR code for some help:

  • Why am I not receiving my password reset email?

    Check your spam folder; it might be there. If you still haven’t received it, please attempt to reset your password again from our site. If you’re still not receiving a link to reset it, reach out to our customer support team Mondays through Fridays from 9 am – 5 pm EST for the US and 9 am – 5 pm GMT for our UK & European customers, or you can also send us an email at support@zenartsupplies.co. Requests received before 5 pm PST are answered the same day.

Shipping & Delivery

  • When will I receive my order?
    • SHIPPING IN THE US

      Orders placed before 2:30 pm PST Monday – Friday ship the same day. Orders placed after 2:30 pm PST ship the next working day.

    • SHIPPING IN THE UK & EUROPE

      Orders placed before 2:30 pm GMT Monday – Friday ship the same day. Orders placed after 2:30 pm GMT ship the next working day.

    • INTERNATIONAL SHIPPING

      We will be offering international shipping in the near future, but at the moment all of our products ship from the USA, with in the USA & North America and from the UK, within the UK & Europe. Receive updates when we do! Subscribe to our newsletter by scrolling to the bottom of this page.

  • Do you ship to international addresses, P.O. boxes, and APO/FPO addresses?

    We are able to ship to:

    • The USA (shipped from the USA) as well as Outlying Islands including APO (Army Post Office), FPO (Fleet Post Office), and DRO (Diplomatic Post Office) addresses. We are also able to ship to P.O. Boxes or to any address in Alaska, Hawaii, U.S. Virgin Islands, Puerto Rico, and Canada.
    • The UK & Europe (shipped from the UK) and
    • International addresses.
  • What courier do you use to ship orders?

    In the US we use: DHL, UPS, USPS
    In the UK we use: DPD, Yodel, Royal Mail

  • Do you offer free shipping?

    Yes! Free delivery applies to:

    • Over $50* for US & UK
    • Over $75* for Europe, Russia & CIS
    • Over $125* for the rest of the World

    *Or equivalent in GBP or EUR

    • Cart total must meet the minimum purchase value after discounts to be eligible for free shipping
  • ZenART will cover the cost of return shipping.

    For your convenience, return shipping labels will be provided free of charge. Once we’ve confirmed receipt of your returned product, we will process the refund.

  • How can I track my order?

    The moment we ship out your order, we will email you the tracking number and link so you can follow all tracking updates.

    Note: Please know that tracking sometimes takes 24 hours to update and this does not mean that your order is stuck in a different city. Instead, our shipping carriers will update the tracking at each new location including your city.

  • What if my package is damaged or missing?

    If your order was damaged in transit or an incorrect item arrived, email us right away at support@zenartsupplies.co Or contact our customer support team through the contact form, they are available Mondays through Fridays from 9 am – 5pm EST for the US, 9 am – Subscribe & Save Plan
    5 pm GMT for our UK & European customers and are always happy to help!

Return, Exchange and Refund

  • What is your return and exchange policy?

    We proudly offer a 60-day guaranteed return policy. Reach out to our support team and they will assist you in returning your unused items. For your convenience, return shipping labels will be provided free of charge. Just make sure to provide either your Order ID or proof of purchase.

    To ease your mind, we also offer a 12-month guaranteed manufacturing defect warranty. This warranty covers production defects and not the regular wear & tear of the product.

  • I received a faulty product and want it replaced. What do I do?

    We’re sorry to hear that. Please contact us first before sending back any item. The artists in our support team will gladly assist you with the smooth exchange process which involves returning the original item. Reach us through support@zenartsupplies.co or via our contact form. Our customer support team is available Mondays through Fridays from 9 am – 5 pm EST for the US, 9 am – 5 pm GMT for our UK & European customers.

  • How do I return an item for an exchange or a refund?

    Reach us through support@zenartsupplies.co or via our contact form. Our customer support team is available Mondays through Fridays from 9 am – 5 pm EST for the US, 9 am – 5 pm GMT for our UK & European customers.

    Note: Depending on where you live, there are different return addresses. It’s important to reach out to us first before sending back any item.

  • How do I return a gift?

    This makes us sad, still, we’re here to help you! If you wish to return a product that was gifted to you, please notify the buyer and obtain a proof of purchase and our support team will assist you with the return.

  • Non returnable and non refundable items include:
    • Items received over 60 days ago
    • eGift cards and coupons
    • Downloadable resources
    • Online courses
    • Books with obvious signs of use
    • Any item not in its original condition, damaged, or missing parts for reasons not due to our error
  • What is your refund policy?

    Refunds shall be sent back to your original payment method 15 days from the time we’ve confirmed receipt of your returned product. Returns must be processed within 60 days from delivery to be eligible for a refund.

    Note: Depending on where you live, there are different return addresses. It’s important to reach out to us first before sending back any item.

  • I haven’t received my refund yet.

    Hmm. Let’s figure it out. Please make sure to follow all these steps:

    • Check your bank account or contact your credit card company. There may be occasions when transfers take longer than usual to post officially.
    • Contact your bank. We might be missing your bank’s official processing time.
    • If you’ve done all of this and you still haven’t received your refund, please contact us at support@zenartsupplies.co and we’ll help you.

Subscribe & Save Plan

  • What is the Subscribe & Save Plan?

    Our Subscribe & Save Plan is a convenient way to save money and ensure a consistent stock of your favourite ZenART Supplies products. It allows members to save money on your recurring bulk purchases. Do you buy art supplies regularly for a group of artists? The whole class? Or for your own art practice? Membership only costs $6.95 per month and will be charged to your account on the same date of the month that you purchased the plan, i.e. if you purchased the plan on 19th of January, you will be charged for the plan on the 19th of each month you are a Subscribe & Save Plan member.

  • What do I get from the Subscribe & Save Plan?

    When you’re a member, you get:

    • 15% discount on all orders
    • First dibs to new products
    • Access to exclusive ZenART content
    • FREE samples and accessories
      1. Not included in each and every order but the member will be informed when they will receive “extras” in their order
    • Earn points for every time you shop with us

    You can cancel at any time for any reason.

  • Can I use a discount code on a Subscribe & Save order?

    No. As much as we want to spoil you, our discount codes are not stackable with the fix 15% discount for our Subscribe & Save Plan. However, on special occasions like Black Friday & Cyber Monday, we might offer higher discounts, and in that case, you will benefit only from the higher discount.

  • How are reward points calculated when there is a 15% discount applied to my order?

    Points will be earned from the amount you pay. For example, if you pay $85 for a purchase that is originally $100, you will earn points on the purchase price of $85. For more information about the Terms and Conditions of our Subscribe & Save Plan, please click here .

  • My subscription item is out of stock. What do I do?

    Our product team seeks ways to always keep items in stock and available but occasionally we have a higher volume of orders than expected. Please register on the Back in Stock section on the product pages and we will immediately notify you once your ‘out of stock’ item is available.

    Feel free to connect with our support team via the contact form Mondays through Fridays from 9 am – 5 pm EST for the US and 9 am – 5 pm GMT for our UK & European customers, or you can also send us an email at support@zenartsupplies.co.

  • How can I cancel my subscription?

    This makes us sad, but if you really need to cancel, log in to your account and you’ll find your Membership Plan there. You can cancel your subscription from this page. If you’re having trouble doing it through your member’s page please email us at support@zenartsupplies.co.

  • When will my credit card be charged?

    You will be charged on the same date of the month that you purchased the plan, i.e. if you purchased the plan on 19th of January, you will be charged for the plan on the 19th of each month you are a Subscribe & Save Plan member.

    To be sure, login to your account, and you’ll be able to find your Membership Plan there.

Affiliate, Reward & Referral Program

  • Will my reward points ever expire?

    We’re happy to say that, no, all points acquired through our Rewards Program will not expire. However, the expiration of points earned through specific seasonal onsite or online activities shall be at the discretion of the ZenART Supplies founders.

  • What is the equivalent of these points?

    Points you earn can be converted to the following:
    500 Points = $5 off coupon
    1000 Points = $10 off coupon
    2500 Points = $25 off coupon

  • Do you offer a Refer a Friend program?

    Yes! Send your friend an $8 off coupon and claim your own $8 off. Here’s how it works:

    A referral link will be sent to your friend with an $8 off coupon on their first $50 order. An $8 off coupon on $50 order will automatically be rewarded to your account if your friend used the link sent to them from your referral account and makes a first – time qualifying purchase with ZenART Supplies. More information here.

    Note: If your referral has shopped with us before, the referral link will be automatically voided by our system. A minimum $50 purchase is required to use this coupon.

    Once they successfully use your referral link, your friend will receive an $8 off coupon on $50 order, 200 points just for signing up, and points from their first purchase made while signed into their new ZenART Supplies account.

  • Do you offer an affiliate program?

    Yes! You can review all the details for our affiliate program on the following page: affiliates.zenartsupplies.co. Feel free to reach out to our affiliates team directly at affiliates@zenartsupplies.co

Payment & Privacy

  • What forms of payment do you accept?

    We accept Visa, MasterCard, American Express and Discover, as well as PayPal.

  • Can you charge my card if it's expired?

    No. We will not be able to charge your card if it has expired. If it has expired and tries to process, you will receive an email from us letting you know that we are unable to process your order and will also provide instructions on how to update your card information.

  • Is your website secure?

    We take our customers security very seriously. Our website is 100% secure and we follow the same security procedures as all of the big – name stores. When credit card information is transmitted to our payment processor, it is done so using SSL encryption.

  • How do I use my gift card?

    Congratulations on receiving the best gift ever! Once you’ve clicked on the cart icon on the top right corner of your screen, review the contents of your cart and click “CHECKOUT.” Enter your code in the field marked “Gift Card or Discount Code” on the right side of your screen. Click “APPLY” and your gift card will be applied to the total.

    If you’re shopping on your mobile device, you will enter the coupon code on the same screen that you enter your payment method.

    If you have any issues applying your gift card code, please don’t hesitate to reach out to us Mondays through Fridays from 9 am – 5 pm EST for the US and 9 am – 5 pm GMT for our UK & European customers, or you can also send us an email at support@zenartsupplies.co.

  • How do I check my gift card balance?

    Email support@zenartsupplies.co and our team would be happy to check your gift card balance for you!

Discount, Promo & Newsletter

  • How do I apply a discount code?

    Once you’ve clicked on the cart icon on the top right corner of your screen, review the contents of your cart and click “CHECKOUT.” Enter your code in the field marked “Gift Card or Discount Code” on the right side of your screen. Click “APPLY” and your discount will be deducted from the total.

    If you’re shopping on your mobile device, you will enter the coupon code on the same screen that you enter your payment method.

    If you have any issues applying your discount code, please send us an email at support@zenartsupplies.co Mondays through Fridays from 9 am – 5 pm EST for the US and 9 am – 5 pm GMT for our UK & European customers.

  • Why isn't my discount code working?

    There are a couple of reasons your discount code may not be working.

    • Are you trying to use more than one discount code? Only one discount code can be used at a time.
    • Are you trying to use the code on a one-time purchase or subscribe & save item? Subscriptions, promotions, & bundles are not eligible with codes since they are already discounted.
    • Are you meeting all of the requirements for the promotion? All of the products added that need to be added? Is there a minimum purchase required? Is it only for a specific product?

    If you continue to have issues, please contact us through support@zenartsupplies.co with screenshots of your cart and error message so we can help troubleshoot.

  • Can I use a discount code on a Subscribe & Save order?

    Unfortunately, no, we are unable to apply a discount code on any Subscribe & Save order. With Subscribe & Save, your order is already locked in at a 15% discount and because of that, we are not able to apply another code. However, you can still apply your discount code to a different one-time order.

  • How do I subscribe to your newsletter?

    Good call! Our newsletter subscribers regularly receive artful content directly from our chief inspirer and creative director, Ardak Kassenova and our art content team plus exclusive offers. Scroll to the bottom of this page to subscribe to our newsletter.

  • How do I unsubscribe from your email list?

    We respect your drive to clean up that inbox! If you want to opt-out of receiving our curated content and special offers, you can follow these simple steps:

    Open up an email from us and scroll down to the bottom of the message. Click “Manage Your Preferences or Unsubscribe,” and you can click the “Unsubscribe” button to stop any incoming emails from our Newsletter. You can also change the frequency of these emails to fit your preference.

    Please keep in mind that if you choose to unsubscribe, we’ll still send you order and shipping confirmation emails so you can track your purchases.

  • Who do we provide special discounts for?
    • Teachers
      How do teachers qualify for a Teacher Discount?
      • Because teachers spread inspiration and the love for art by teaching, we’re sharing something awesome with you. 

      You have two ways to qualify for a Teacher Discount:

      • By ordering art supplies for your students, you can get a 20% discount. Benefit from this teacher discount by sending the following details to hello@zenartsupplies.co so we can verify:
        • Full name
        • Details of a class you are holding
        • Number of participants/students
        • Web page or a social media post advertising the class
      • By recommending art supplies to your students, you can earn a 20% commission on your students orders. Benefit from this by registering here and providing your students with your unique store link.
    • Students
      How do students qualify for the Student Discount?

      Save on your favorite art supplies, here’s the best way to refill your art kit for the term. Qualify for a Student Discount:

      • By being a current tertiary student at university or college. 
      • By sending the following to hello@zenartsupplies.co so we can verify:
        • A clear screenshot of your valid student ID with photo and course expiry date
        • Date of Birth
      • We can only offer this to students based in the US, the UK and EU.
    • Bulk Buyers
      How do bulk buyers qualify for the special discount?

      Buying to refill your studio essentials? Gifts to all your artist friends? Whatever the reason, we want to share some love for your support so start saving on your bulk purchase, qualify for a Bulk Buyer Discount by sending the following to hello@zenartsupplies.co:

      • Products you want to purchase
      • Quantity for each or in total if same product

      We qualify a bulk buyer as a company or an individual that purchases 20+ items from our store.You receive 10% between 20 and 30 items, 15% between 30 and 40 items and 20% between 30 and 40 items. For bigger orders (with more items), please contact us at hello@zenartsupplies.co to discuss a suitable solution for you.

      Teacher, Student and Bulk Buyer discounts cannot be applied in the same transaction with other offers, discount codes, seasonal discount days or for the purchase of gift cards.

Safety, Reuse & Recycle

  • What safer solvent alternatives do you recommend?

    Your health and environmental safety is our highest concern. To protect your self and the environment, we suggest replacing solvents like turpentine and mineral spirits with non-toxic, natural, biodegradable, non-flammable alternatives. Some of the safer products that can also be used for cleaning and reconditioning brushes are Citrus Oil Thinners, Turpenoid Natural and Bristle Magic.

  • Can I dispose of solvents on my sink?

    No. It is illegal and harmful to the environment to dispose of solvents by pouring them down a sink, toilet or outside drain. Take them to a waste-disposal company, specially set up for safe disposal.

  • Can I reuse the solvents?

    Yes! You can recycle solvents by filtering and reusing them. Let a used solvent stand for a few hours to allow the pigment to settle on the bottom. After that, carefully pour the liquid into a clean jar through a paper coffee filter, taking care not to disturb the sediment. Let this new container stand for a while, to allow any pigment that may have passed through the filter to settle. Then transfer it again to a clean jar through a new coffee filter. Repeat the process if necessary, until you get a recycled solvent.

Products

  • Individual Oil Paints and Brushes
    • Can I buy individual oil paint tubes?

      No, we don’t sell individual paint tubes. However, in the future, we plan to launch small sets of frequently used colours like white and primary colours. We would like to stick with providing sets for a few reasons:

      • One of our co-founders, Ardak Kassenova researched the colours master artists used in the past to create the paintings we love so well today. And to prove that we don’t need hundreds of different shades to make beautiful art, she designed our Infinity Series – Limited Palette for Infinite Harmony: a method to achieve colour harmonies by utilising more mixes than a variety of tube colours. Three palettes (Essential, Impressionist and Portrait) each set of 8 colours has a specific purpose and other than white, no colours are duplicated. All the paints from either collection can be mixed to create your unique palette.
      • Selling in sets is what allows us to make artist-quality paints affordable, as managing just three sets is easier and more sustainable than handling 30 different items.
    • Can I buy individual brushes?

      No, we don’t sell individual brushes. However, in the future, we will be launching smaller brush sets of 3-5 brushes and would like to stick with providing sets for a few reasons:

      • Our brush sets are developed and designed by our co-founder Ardak Kassenova, a professional artist herself – she researched and tested hundreds of brushes before coming up with this idea. Each of our sets has a specific purpose (none of the brushes is duplicated) and can be used to create different techniques.
      • Selling in sets is what allows us to make professional-quality paint brushes affordable, as managing sets is easier and more sustainable than handling 50 different items.
  • Oil Paint Sets - Essential, Impressionist, and Portrait
    • What do you mean by non-toxic oil paints?

      Non-toxic means we removed the toxic ingredients from the paints. Toxicity, in general, comes from the pigments themselves. All our paints use non-toxic pigments that replicate the same qualities of traditional paints, still remarkable but not hazardous. We strongly believe in this healthy approach to art because your health and environmental safety is our highest concern.

    • What do I need to start painting with oil?

      On top of your creativity and willingness to experiment, you’ll need the following:

      • A professional brush set, like our Renoir and Artist’s Choice Collections
      • A professional oil paint set. Choose from our highly pigmented Infinity Series (Essential, Impressionist, Portrait)
      • A solvent, like turpenoid.
      • Something to paint on, like a stretched canvas.
      • Cleaning materials like water, soap and tissue.
      • Apron or painting clothes (optional but recommended)
      • A well-ventilated place to paint
    • Are these oil paint sets suitable for beginners?

      Yes! Our Infinity Series of Professional Oil Paints are designed for all experience levels. Ardak Kassenova, professional artist and co-founder of ZenART created limited palettes of fundamental oil colours based on the colour palettes of old masters and contemporary artists who proved how with a limited palette of essential colours, one could create outstanding work.

      Considering the value for money we offer for such highly pigmented non-toxic oil paint sets, including guides, tutorials and advice, you’ll make a significant gift for yourself or other artists, whether beginners to advanced and professionals.

    • Do I really need professional paint?

      When it comes to art materials and tools, a famous saying among the artists and the art tutors is that ‘One should buy the best quality one can afford.’ It’s so true, especially for beginner artists, who are still building up confidence and knowledge of techniques. The best art tools will help accelerate progress and keep you motivated to paint and experiment with new techniques.

      Professional-grade paints are highly pigmented and produce more vibrant paintings. Student grade paints are less expensive and have less pigment, which means you’ll have to do several coats to get the colours you expect.

    • Can I mix ZenART oil paints with water or acrylic?

      No. ZenART oil paints are traditional oil-based paints, which means they are not mixable with water or water-based medium – they are based on linseed oil. You can only use artists solvents such as turpentine for thinning the oil paint at the beginning of the painting process, or linseed oil for blending to increase fluid consistency. There are other mediums you can use, of course, that are a mix of solvent, oil and dammar or other resins, which are also made specifically for the traditional oil paints. Our co-founder Ardak Kassenova, a professional artist herself, rarely uses any media, as the consistency of our oils is very buttery and especially perfect for Alla prima technique.

    • How long does it take the oil paints to dry thoroughly?

      Our oil paints dry faster due to the high-quality, acid-free linseed oil binder and proprietary process used. Ultimately, it depends on many variables (Average 12 hours to 3 weeks for safe handling)

      • The weather conditions. Is it damp, rainy or sunny?
      • Do you paint outside, with open windows or not?
      • The technique you used: Thick textured layers of paint like in impasto paintings will take the longest to dry. You’ll have to wait longer than “Alla prima” artists.
      • Pigments used, Burnt Umber, Raw and Burnt Sienna dry faster. The Cadmiums and whites dry slower. All the other pigments dry more or less at the same rate.
      • Oil paint dries from oxygenation, so the more exposure to oxygen, the quicker your painting will dry.
  • Black Tulip Collection Brush Set
    • How are Black Tulip brushes made?

      Good question! There’s a complex manual process behind making each brush, and all the methods require high precision and years of experience. Let us try to give you a general overview of how these beautiful brushes are made:

      • A ZenART Black Tulip brush is handcrafted with a brush handle made of genuine and exquisite lacquered birch wood and seven layers of UV coating. The bristles are manually formed using different techniques for specific shapes, tightly tied, combed, gripped by a non-rust nickel ferrule, glued with a precise injection of special glue. After drying, the ferrule holding the bristles is double-crimped to the handles to fasten securely. The brushes are then inspected again to remove any ‘floating shorts’ —bristles which may sometimes remain, especially in larger sized brushes or round shapes, and cause initial ‘shedding’ during breaking in period. After a thorough inspection, the brushes are then protected and sized before getting packed.
    • Are these brushes fur-free?

      Yes. We used faux squirrel synthetic hair fibres to mimic qualities of squirrel and kolinsky sable that lays down a good, even wash without using animal products; extensively tested for their professional performance. We hope this puts your mind at ease.

      However, if you prefer natural brushes, you can take a look at our Turner brush set or other lines of faux synthetic hair and natural hair blends. Here

    • How durable are these brushes?

      These brushes are ‘trained’ to maintain their shape even after heavy use and provide consistent control whatever art project you’re working on. Using elegant seven-times-lacquered birch wood short handles allows for a luxurious feeling of unrivalled balance, particularly during intricate and exacting strokes. The use of high-quality faux squirrel bristles on these brushes also made them very sturdy. And of course, they’ll last even longer if you take good care of them.

    • How much water can these brushes hold?

      These brushes are resistant to heavy use and can hold a significant amount of water to allow you to get the perfect results for your paintings. The faux squirrel synthetic fibres lay down a good, even wash. Therefore many professional artists were pleasantly surprised and compared our Black Tulip collection brushes with the squirrel and kolinsky sable performance in a much more affordable yet surprisingly effective set.

    • Are these brushes suitable for beginners?

      Yes! These brushes are high quality, and many professional artists praise them for their fantastic performance, thoughtful variety of shapes and sizes specifically designed for water-based media. When it comes to art materials and tools, a famous saying among the artists and the art tutors is that ‘One should buy the best quality one can afford.’ It’s so true, especially for beginner artists, who are still building up their confidence and knowledge of techniques. The best art tools will help accelerate progress and keep you motivated to paint and experiment with new techniques.

      Considering the value for money we offer for such an extensive artist-quality set, including the guides, tutorials and advice, you’ll make a significant long-term gift for yourself or other artists, whether beginners to advanced and professionals.

    • Why do you wrap the brushes in plastic?

      There are two reasons we wrap the brushes in transparent films:

      • 1. To protect and waterproof the brushes for transit. We want to make sure that you receive your bush sets in its best state, wherever you are in the world.
      • 2. It serves as a seal of guarantee to you, our customers and our return department that the brushes have never been used before. In some cases, we experience customers returning used brushes and these go to a separate bin. Having these plastic films ensures that you’re receiving a brand new set.
    • How do I clean and care for these brushes?

      Our Black Tulip collection brushes are easy to clean and maintain:

      • For new brushes: First, always remove the transit glue by washing the brushes with mild soap and lukewarm water. Slightly massage between the bristles on the palm of your hand, letting any floating bristles to be washed away, if any, especially in large sized-brushes.
      • For regular cleaning or every after painting: Clean the brushes well with soap every after use—before the paint dries— to avoid damage from paint build-up at the base of the ferrule. Do not push the brushes too hard into your palms.
      • We recommend using vegetable oil-based soap, gentle to the bristles and your skin.
      • After rinsing thoroughly, use a microfiber or other absorbent towel to remove excess water.
      • Gently reshape the bristles with your fingers, and let it dry naturally on a horizontal or flat surface.

      Brush Care Tips:

      • Never leave the brushes soaked in water, as this will ruin your brushes and cause damage to the bristles, glue and handle.
      • From time to time, and for optimum results, you can apply a special lanolin-based brush conditioner (optional), for TLC and extra longevity of your brushes.
      • Follow our recommended cleaning guide above to reduce possible initial ‘break-in shedding’, which might be just short bristles not glued inside the ferrule that are trapped between the longer bristles.
      • After washing and drying, always gently reshape the bristles with your fingers, and let it dry naturally on a horizontal or flat surface.
      • Shedding: It is natural for brushes to shed lightly. Minimal shedding is common especially while you break them in. To reduce problems of shedding, ZenART has crafted these watercolour brushes with faux squirrel synthetic fibres. The brushes lose fewer bristles and normally don’t shed at all. In rare occasions, it might happen, and such cases are significantly less compared to other ones on the market. Reasons can be any of the following:
        1. Using brushes before removing the transit glue
        2. Harsh “breaking-in” of new brushes. We suggest trying the above method of cleaning, drying horizontally, and gently removing any floating bristles while dry, before giving up on your brushes.
        3. Misuse and ruining of the brushes due to harsh chemicals, abrasive surfaces, soaking brushes in water or other solution, vertically letting them stand and loosening the glue.
        4. In extreme cases, manufacturing defects, when not enough glue was applied and the brush (losing bristles long enough to be potentially glued in the ferrule, not floating shorts). In such situations, we are here to support you, too, and offer our help to resolve any issues.
    • Are these brushes short or long-handled?

      The Black Tulip collection brushes are short-handled for full expression with water-based paints: watercolour, gouache, inks, and dyes. They have been specifically designed, weighted and balanced for precise horizontal painting and avoiding any hand fatigue or poking in your eye. The exquisite birch wood brush set also has seven layers of UV coating to prevent flaking, and provide slip & wear resistance.

  • Fine Line Miniature Collection Brush Set
    • How are Fine Line Miniature brushes made?

      Good question! There’s a complex manual process behind making each brush, and all the methods require high precision and years of experience. Let us try to give you a general overview of how these beautiful brushes are made:

      • A ZenART Fine Line Miniature brush is handcrafted with a brush handle made of genuine and exquisite lacquered birch wood and seven layers of UV coating. The bristles are manually formed using different techniques for specific shapes, tightly tied, combed, gripped by a non-rust nickel ferrule, glued with a precise injection of special glue. After drying, the ferrule holding the bristles is double-crimped to the handles to fasten securely. The brushes are then inspected again to remove any ‘floating shorts’ —bristles which may sometimes remain, especially in larger sized brushes or round shapes, and cause initial ‘shedding’ during breaking in period. After a thorough inspection, the brushes are then protected and sized before getting packed.
    • Are these brushes fur-free?

      Yes. We used Japanese synthetic hair fibres to mimic qualities of natural fibres for that crisp, smooth detailing without using animal products; extensively tested for their professional performance. We hope this puts your mind at ease.

      However, if you prefer natural brushes, you can take a look at our Renoir brush set or other lines of faux synthetic and natural fibre blends. Link

    • How durable are these brushes?

      These brushes are ‘trained’ to maintain their shape even after heavy use and provide consistent control whatever art project you’re working on. Using elegant seven-times-lacquered birch wood long handles allows for a luxurious feeling of unrivalled balance, particularly during intricate and exacting strokes. The use of high-quality badger and synthetic bristle mix on these brushes also made them very sturdy. And of course, they’ll last even longer if you take good care of them.

    • Are these brushes suitable for beginners?

      Yes! These brushes are high quality, and many professional artists praise them for their fantastic performance, thoughtful variety of shapes and sizes specifically designed for fine detailing. When it comes to art materials and tools, a famous saying among the artists and the art tutors is that ‘One should buy the best quality one can afford.’ It’s so true, especially for beginner artists, who are still building up their confidence and knowledge of techniques. The best art tools will help accelerate progress and keep you motivated to paint and experiment with new techniques.

      Considering the value for money we offer for such an extensive artist-quality set, including the complimentary canvas roll-up case for storage and travel, guides, tutorials and advice, you’ll make a significant long-term gift for yourself or other artists, whether beginners to advanced and professionals.

    • Why do you wrap the brushes in plastic?

      There are two reasons we wrap the brushes in transparent films:

      • 1. To protect and waterproof the brushes for transit. We want to make sure that you receive your bush sets in its best state, wherever you are in the world.
      • 2. It serves as a seal of guarantee to you, our customers and our return department that the brushes have never been used before. In some cases, we experience customers returning used brushes and these go to a separate bin. Having these plastic films ensures that you’re receiving a brand new set.
    • How do I clean and care for these brushes?

      Our Fine Line Miniature collection brushes are easy to clean and maintain:

      • For new brushes: First, always remove the transit glue by washing the brushes with mild soap and lukewarm water. Slightly massage between the bristles on the palm of your hand, letting any floating bristles to be washed away, if any, especially in large sized-brushes.
      • For regular cleaning or every after painting: Clean the brushes well every after use—before the paint dries—to avoid damage from paint build-up at the base of the ferrule. Do not push the brushes too hard into your palms.
      • For watercolour and acrylics: Wash the brushes with mild soap and lukewarm water.
      • For oil: Wipe excess oil paint with tissue paper. Using a small amount of solvent, rinse all leftover oil paint build up and wipe clean. We recommend turpenoid as it is safer. Wash the brushes with mild soap and lukewarm water.
      • We recommend using vegetable oil-based soap, gentle to the bristles and your skin.
      • After rinsing thoroughly, use a microfiber or other absorbent towel to remove excess water.
      • Gently reshape the bristles with your fingers, and let it dry naturally on a horizontal or flat surface.

      Brush Care Tips:

      • Never leave the brushes soaked in water, as this will ruin your brushes and cause damage to the bristles, glue and handle.
      • From time to time, and for optimum results, you can apply a special lanolin-based brush conditioner (optional), for TLC and extra longevity of your brushes.
      • Follow our recommended cleaning guide above to reduce possible initial ‘break-in shedding’, which might be just short bristles not glued inside the ferrule that are trapped between the longer bristles.
      • After washing and drying, always gently reshape the bristles with your fingers, and let it dry naturally on a horizontal or flat surface.
      • Shedding: It is natural for brushes to shed lightly. Minimal shedding is common especially while you break them in. To reduce problems of shedding, ZenART has crafted these watercolour brushes with Japanese synthetic fibres. The brushes lose fewer bristles and normally don’t shed at all. In rare occasions, it might happen, and such cases are significantly less compared to other ones on the market. Reasons can be any of the following:
        1. Using brushes before removing the transit glue
        2. Harsh “breaking-in” of new brushes. We suggest trying the above method of cleaning, drying horizontally, and gently removing any floating bristles while dry, before giving up on your brushes. It’s breaking in process, and quite common for the natural bristles.
        3. Misuse and ruining of the brushes due to harsh chemicals, abrasive surfaces, soaking brushes in water or other solution, vertically letting them stand and loosening the glue.
        4. In extreme cases, manufacturing defects, when not enough glue was applied and the brush (losing bristles long enough to be potentially glued in the ferrule, not floating shorts). In such situations, we are here to support you, too, and offer our help to resolve any issues.
    • Are these brushes short or long-handled?

      The Artist’s Choice collection brushes are long-handled for full expression with oil or acrylic paints. These brushes are made for working on large canvases or while standing with an easel. The exquisite birch wood brush set also has seven layers of UV coating to prevent flaking, and provide slip & wear resistance.

  • Artist’s Choice Filbert Brush Set
    • How are Artist’s Choice brushes made?

      Good question! There’s a complex manual process behind making each brush, and all the methods require high precision and years of experience. Let us try to give you a general overview of how these beautiful brushes are made:

      • A ZenART Artist’s Choice brush is handcrafted with a brush handle made of genuine and exquisite lacquered birch wood and seven layers of UV coating. The bristles are manually formed using different techniques for specific shapes, tightly tied, combed, gripped by a non-rust nickel ferrule, glued with a precise injection of special glue. After drying, the ferrule holding the bristles is double-crimped to the handles to fasten securely. The brushes are then inspected again to remove any ‘floating shorts’ —bristles which may sometimes remain, especially in larger sized brushes or round shapes, and cause initial ‘shedding’ during breaking in period. After a thorough inspection, the brushes are then protected and sized before getting packed.
    • Are these brushes ethically sourced?

      Yes. We at ZenART would have the same question as you; all our natural hair is sourced from the same supplier we have used for over three years and rest assured, the hairs used are a by-product from the tails. We hope this puts your mind at ease.

      However, if you prefer totally synthetic brushes, you can take a look at our Black Tulip brush set or other lines of fully synthetic ones. Link

    • How durable are these brushes?

      These brushes are ‘trained’ to maintain their shape even after heavy use and provide consistent control whatever art project you’re working on. Using elegant seven-times-lacquered birch wood long handles allows for a luxurious feeling of unrivalled balance, particularly during intricate and exacting strokes. The use of high-quality badger and synthetic bristle mix on these brushes also made them very sturdy. And of course, they’ll last even longer if you take good care of them.

    • Are these brushes suitable for beginners?

      Yes! These brushes are high quality, and many professional artists praise them for their fantastic performance, thoughtful variety of sizes and beautiful design. When it comes to art materials and tools, a famous saying among the artists and the art tutors is that ‘One should buy the best quality one can afford.’ It’s so true, especially for beginner artists, who are still building up their confidence and knowledge of techniques. The best art tools will help accelerate progress and keep you motivated to paint and experiment with new techniques.

      Considering the value for money we offer for such an extensive artist-quality set, including the guides, tutorials and advice, you’ll make a significant long-term gift for yourself or other artists, whether beginners to advanced and professionals.

    • Why do you wrap the brushes in plastic?

      There are two reasons we wrap the brushes in transparent films:

      • 1. To protect and waterproof the brushes for transit. We want to make sure that you receive your bush sets in its best state, wherever you are in the world.
      • 2. It serves as a seal of guarantee to you, our customers and our return department that the brushes have never been used before. In some cases, we experience customers returning used brushes and these go to a separate bin. Having these plastic films ensures that you’re receiving a brand new set.
    • How do I clean and care for these brushes?

      Our Artist’s Choice collection brushes are easy to clean and maintain:

      • For new brushes: First, always remove the transit glue by washing the brushes with mild soap and lukewarm water. Slightly massage between the bristles on the palm of your hand, letting any floating bristles to be washed away, if any, especially in large sized-brushes.
      • For regular cleaning or every after painting: Clean the brushes well every after use—before the paint dries—to avoid damage from paint build-up at the base of the ferrule. Do not push the brushes too hard into your palms.
      • For acrylics: Wash the brushes with mild soap and lukewarm water.
      • For oil: Wipe excess oil paint with tissue paper. Using a small amount of solvent, rinse all leftover oil paint build up and wipe clean. We recommend turpenoid as it is safer. Wash the brushes with mild soap and lukewarm water.
      • We recommend using vegetable oil-based soap, gentle to the bristles and your skin.
      • After rinsing thoroughly, use a microfiber or other absorbent towel to remove excess water.
      • Gently reshape the bristles with your fingers, and let it dry naturally on a horizontal or flat surface.

      Brush Care Tips:

      • Never leave the brushes soaked in water, as this will ruin your brushes and cause damage to the bristles, glue and handle.
      • From time to time, and for optimum results, you can apply a special lanolin-based brush conditioner (optional), for TLC and extra longevity of your brushes.
      • Follow our recommended cleaning guide above to reduce possible initial ‘break-in shedding’, which might be just short bristles not glued inside the ferrule that are trapped between the longer bristles.
      • After washing and drying, always gently reshape the bristles with your fingers, and let it dry naturally on a horizontal or flat surface.
      • Shedding: It is natural for brushes to shed lightly. Shedding is common with natural hair paint brushes, especially while you break them in. To reduce problems of shedding, ZenART has crafted these oil and acrylic brushes by blending badger with the finest Japanese synthetic fibres. The brushes lose fewer bristles and normally don’t shed at all. In rare occasions, it might happen, and such cases are significantly less compared to other ones on the market. Reasons can be any of the following:
        1. Using brushes before removing the transit glue
        2. Harsh “breaking-in” of new brushes. We suggest trying the above method of cleaning, drying horizontally, and gently removing any floating bristles while dry, before giving up on your brushes. It’s breaking in process, and quite common for the natural bristles.
        3. Misuse and ruining of the brushes due to harsh chemicals, abrasive surfaces, soaking brushes in water or other solution, vertically letting them stand and loosening the glue.
        4. In extreme cases, manufacturing defects, when not enough glue was applied and the brush (losing bristles long enough to be potentially glued in the ferrule, not floating shorts). In such situations, we are here to support you, too, and offer our help to resolve any issues.
    • Are these brushes short or long-handled?

      The Artist’s Choice collection brushes are long-handled for full expression with oil or acrylic paints. These brushes are made for working on large canvases or while standing with an easel. The exquisite birch wood brush set also has seven layers of UV coating to prevent flaking, and provide slip & wear resistance.

  • Turner Collection Brush Set
    • How are Turner brushes made?

      Good question! There’s a complex manual process behind making each brush, and all the methods require high precision and years of experience. Let us try to give you a general overview of how these beautiful brushes are made:

      • A ZenART Turner brush is handcrafted with a brush handle made of genuine and exquisite lacquered birch wood and seven layers of UV coating. The bristles are manually formed using different techniques for specific shapes, tightly tied, combed, gripped by a non-rust nickel ferrule, glued with a precise injection of special glue. After drying, the ferrule holding the bristles is double-crimped to the handles to fasten securely. The brushes are then inspected again to remove any ‘floating shorts’ —bristles which may sometimes remain, especially in larger sized brushes or round shapes, and cause initial ‘shedding’ during breaking in period. After a thorough inspection, the brushes are then protected and sized before getting packed.
    • Are these brushes ethically sourced?

      Yes. We at ZenART would have the same question as you; all our natural hair is sourced from the same supplier we have used for over three years and rest assured, the hairs used are a by-product from the tails. We hope this puts your mind at ease.

      However, if you prefer totally synthetic brushes, you can take a look at our Black Tulip brush set or other lines of fully synthetic ones. Link

    • How durable are these brushes?

      These brushes are ‘trained’ to maintain their shape even after regular use and provide consistent control whatever art project you’re working on. Using elegant seven-times-lacquered birch wood short handles allows for a luxurious feeling of unrivalled balance, particularly during intricate and exacting strokes. The use of high-quality Japanese synthetic hair fibres on these brushes also made them sturdy. And of course, they’ll last even longer if you take good care of them.

    • How much water can these brushes hold?

      These brushes are resistant to heavy use and can hold a significant amount of water to allow you to get the perfect results for your paintings. The natural and synthetic bristles mix offer the best of both worlds: unravelled water absorption yet great springiness. Therefore many professional artists were pleasantly surprised and compared our Turner collection brushes with the squirrel and kolinsky sable performance combined in a much more affordable yet surprisingly effective set.

    • Are these brushes suitable for beginners?

      Yes! These brushes are high quality, and many professional artists praise them for their fantastic performance, thoughtful variety of shapes and sizes and beautiful design. When it comes to art materials and tools, a famous saying among the artists and the art tutors is that ‘One should buy the best quality one can afford.’ It’s so true, especially for beginner artists, who are still building up their confidence and knowledge of techniques. The best art tools will help accelerate progress and keep you motivated to paint and experiment with new techniques.

      Considering the value for money we offer for such an extensive artist-quality set, including the complimentary satin case for storage and travel, lots of guidance, tutorials and advice, you’ll make a significant long-term gift for yourself or other artists, whether beginners to advanced and professionals.

    • Why do you wrap the brushes in plastic?

      There are two reasons we wrap the brushes in transparent films:

      • 1. To protect and waterproof the brushes for transit. We want to make sure that you receive your bush sets in its best state, wherever you are in the world.
      • 2. It serves as a seal of guarantee to you, our customers and our return department that the brushes have never been used before. In some cases, we experience customers returning used brushes and these go to a separate bin. Having these plastic films ensures that you’re receiving a brand new set.
    • How do I clean and care for these brushes?

      Our Turner collection brushes are easy to clean and maintain:

      • For new brushes: First, always remove the transit glue by washing the brushes with mild soap and lukewarm water. Slightly massage between the bristles on the palm of your hand, letting any floating bristles to be washed away, if any, especially in large sized-brushes.
      • For regular cleaning or every after painting: Clean the brushes well with soap every after use—before the paint dries— to avoid damage from paint build-up at the base of the ferrule, especially after working with liquid acrylics. Do not push the brushes too hard into your palms.
      • We recommend using vegetable oil-based soap, gentle to the bristles and your skin.
      • After rinsing thoroughly, use a microfiber or other absorbent towel to remove excess water.
      • Gently reshape the bristles with your fingers, and let it dry naturally on a horizontal or flat surface.

      Brush Care Tips:

      • Never leave the brushes soaked in water, as this will ruin your brushes and cause damage to the bristles, glue and handle.
      • From time to time, and for optimum results, you can apply a special lanolin-based brush conditioner (optional), for TLC and extra longevity of your brushes.
      • Follow our recommended cleaning guide above to reduce possible initial ‘break-in shedding’, which might be just short bristles not glued inside the ferrule that are trapped between the longer bristles.
      • After washing and drying, always gently reshape the bristles with your fingers, and let it dry naturally on a horizontal or flat surface.
      • Shedding: It is natural for brushes to shed lightly. Shedding is common with natural hair paint brushes, especially while you break them in. To reduce problems of shedding, ZenART has crafted these watercolour brushes by blending with the finest Japanese synthetic fibres. The brushes lose fewer bristles and normally don’t shed at all. In rare occasions, it might happen, and such cases are significantly less compared to other ones on the market. Reasons can be any of the following:
        1. Using brushes before removing the transit glue
        2. Harsh “breaking-in” of new brushes. We suggest trying the above method of cleaning, drying horizontally, and gently removing any floating bristles while dry, before giving up on your brushes. It’s breaking in process, and quite common for the natural bristles.
        3. Misuse and ruining of the brushes due to harsh chemicals, abrasive surfaces, soaking brushes in water or other solution, vertically letting them stand and loosening the glue.
        4. On extreme cases, manufacturing defects, when not enough glue was applied and the brush (losing bristles long enough to be potentially glued in the ferrule, not floating shorts). In such situations, we are here to support you, too, and offer our help to resolve any issues.
    • Are these brushes short or long-handled?

      The Turner collection brushes are short-handled for full expression with water-based paints: watercolour, gouache, inks & fluid acrylic. They have been specifically designed, weighted and balanced for precise horizontal painting and avoiding any hand fatigue or poking in your eye. The exquisite birch wood brush set also has seven layers of UV coating to prevent flaking, and provide slip & wear resistance.

  • Renoir Collection Brush Set
    • How are Renoir brushes made?

      Good question! There’s a complex manual process behind making each brush, and all the methods require high precision and years of experience. Let us try to give you a general overview of how these beautiful brushes are made:

      • A ZenART Renoir brush is handcrafted with a brush handle made of genuine and exquisite lacquered birch wood and seven layers of UV coating. The bristles are manually formed using different techniques for specific shapes, tightly tied, combed, gripped by a non-rust nickel ferrule, glued with a precise injection of special glue. After drying, the ferrule holding the bristles is double-crimped to the handles to fasten securely. The brushes are then inspected again to remove any ‘floating shorts’ —bristles which may sometimes remain, especially in larger sized brushes or round shapes, and cause initial ‘shedding’ during breaking in period. After a thorough inspection, the brushes are then protected and sized before getting packed.
    • Are these brushes ethically sourced?

      Yes. We at ZenART would have the same question as you; all our natural hair is sourced from the same supplier we have used for over three years and rest assured, the hairs used are a by-product from the tails. We hope this puts your mind at ease.

      However, if you prefer totally synthetic brushes, you can take a look at our Black Tulip brush set or other lines of fully synthetic ones. Link

    • How durable are these brushes?

      These brushes are ‘trained’ to maintain their shape even after heavy use and provide consistent control whatever art project you’re working on. Using elegant seven-times-lacquered birch wood long handles allows for a luxurious feeling of unrivalled balance, particularly during intricate and exacting strokes. The use of high-quality synthetic bristles on these brushes also made them very sturdy. And of course, they’ll last even longer if you take good care of them.

    • Are these brushes suitable for beginners?

      Yes! These brushes are high quality, and many professional artists praise them for their fantastic performance, thoughtful variety of shapes and sizes and beautiful design. When it comes to art materials and tools, a famous saying among the artists and the art tutors is that ‘One should buy the best quality one can afford.’ It’s so true, especially for beginner artists, who are still building up their confidence and knowledge of techniques. The best art tools will help accelerate progress and keep you motivated to paint and experiment with new techniques.

      Considering the value for money we offer for such an extensive artist-quality set, including the complimentary satin case for storage and travel, lots of guidance, tutorials and advice, you’ll make a significant long-term gift for yourself or other artists, whether beginners to advanced and professionals.

    • Why do you wrap the brushes in plastic?

      There are two reasons we wrap the brushes in transparent films:

      • 1. To protect and waterproof the brushes for transit. We want to make sure that you receive your bush sets in its best state, wherever you are in the world.
      • 2. It serves as a seal of guarantee to you, our customers and our return department that the brushes have never been used before. In some cases, we experience customers returning used brushes and these go to a separate bin. Having these plastic films ensures that you’re receiving a brand new set.
    • How do I clean and care for these brushes?

      Our Renoir collection brushes are easy to clean and maintain:

      • For new brushes: First, always remove the transit glue by washing the brushes with mild soap and lukewarm water. Slightly massage between the bristles on the palm of your hand, letting any floating bristles to be washed away, if any, especially in large sized-brushes.
      • For regular cleaning or every after painting: Clean the brushes well every after use—before the paint dries—to avoid damage from paint build-up at the base of the ferrule. Do not push the brushes too hard into your palms.
      • For acrylics: Wash the brushes with mild soap and lukewarm water.
      • For oil: Wipe excess oil paint with tissue paper. Using a small amount of solvent, rinse all leftover oil paint build up and wipe clean. We recommend turpenoid as it is safer. Wash the brushes with mild soap and lukewarm water.
      • We recommend using vegetable oil-based soap, gentle to the bristles and your skin.
      • After rinsing thoroughly, use a microfiber or other absorbent towel to remove excess water.
      • Gently reshape the bristles with your fingers, and let it dry naturally on a horizontal or flat surface.

      Brush Care Tips:

      • Never leave the brushes soaked in water, as this will ruin your brushes and cause damage to the bristles, glue and handle.
      • From time to time, and for optimum results, you can apply a special lanolin-based brush conditioner (optional), for TLC and extra longevity of your brushes.
      • Follow our recommended cleaning guide above to reduce possible initial ‘break-in shedding’, which might be just short bristles not glued inside the ferrule that are trapped between the longer bristles.
      • After washing and drying, always gently reshape the bristles with your fingers, and let it dry naturally on a horizontal or flat surface.
      • Shedding: It is natural for brushes to shed lightly. Shedding is common with natural hair paint brushes, especially while you break them in. To reduce problems of shedding, ZenART has crafted these oil and acrylic brushes by blending with the finest Japanese synthetic fibres. The brushes lose fewer bristles and normally don’t shed at all. In rare occasions, it might happen, and such cases are significantly less compared to other ones on the market. Reasons can be any of the following:
        1. Using brushes before removing the transit glue
        2. Harsh “breaking-in” of new brushes. We suggest trying the above method of cleaning, drying horizontally, and gently removing any floating bristles while dry, before giving up on your brushes. It’s breaking in process, and quite common for the natural bristles.
        3. Misuse and ruining of the brushes due to harsh chemicals, abrasive surfaces, soaking brushes in water or other solution, vertically letting them stand and loosening the glue.
        4. In extreme cases, manufacturing defects, when not enough glue was applied and the brush (losing bristles long enough to be potentially glued in the ferrule, not floating shorts). In such situations, we are here to support you, too, and offer our help to resolve any issues.
    • Are these brushes short or long-handled?

      The Renoir collection brushes are long-handled for full expression with oil or acrylic paints. These brushes are made for working on large canvases or while standing with an easel. The exquisite birch wood brush set also has seven layers of UV coating to prevent flaking, and provide slip & wear resistance.

  • Sketchbook Journal
    • What makes a ZenART Sketchbook special?

      Good question! Unlike ordinary sketchbooks or notebooks in the market, ours are designed by artists for artists. Each sketchbook is meticulously handcrafted using recyclable materials, folded, hand-stitched, and glued together to form a hard-wearing notebook with a 180° lay-flat spine that stays open so you can work at ease.

    • What is the paper like?

      Our 120 gsm acid-free paper is heavier than normal sketchbooks in the market. Each sketchbook has 160 pages or 80 sheets of blank ivory paper that won’t reflect light in your eyes in the way ordinary white papers will.

    • What does acid-free mean?

      Acid-free means that the pH level of the paper is 7.0 (neutral) or higher (alkaline). In general, acid-free papers are expected to last for decades under normal storage conditions. Don’t worry; it’s still biodegradable.

    • How durable are these sketchbooks?

      Our sketchbooks are encased in a durable engineered leather cover that is scratch-resistant, protecting your work from elements.

    • Which size should I use?

      It depends on how you intend to use them. If you plan on bringing the sketchbook around, while travelling, during the daily commute or to capture urban scenes on the go then opt for a B6 (5×7 inches) that you can easily fit in your purse. If you intend to work on a table at home or in your studio where you can sketch with your sketchbook laid flat, or if you tend to create bigger artwork, then we recommend you get a B5 (7×10 inches).

    • How can I use this sketchbook?

      Use it like how you would normally use a sketchbook or art journal! The acid-free paper is durable enough for light watercolours, ink, markers, glue and sticky tapes for collages, rough erasing and shading. Your options are endless. You can also check for some sketchbook sketchbook ideas.

  • Bullet Journal
    • What is a bullet journal?

      A bullet journal is a method of personal organization developed by Ryder Carroll. The method organizes schedules, to-do lists, significant events, milestones and other organizational tasks in a single journal.

    • What makes a ZenART bullet journal special?

      Good question! Unlike ordinary journals or notebooks in the market, ours are designed to make organising on-the-go easier. Each bullet journal is meticulously handcrafted using recyclable materials, with perfectly aligned dotted grids (5mm spacing) across both pages, and no lines to ruin your bullets but small dots to help you organise. Our bullet journal also features a 180° lay-flat spine that stays open so you can organise at ease.

    • What is the paper like?

      Our 100/120 gsm acid-free, FSC certified paper is smooth, ink-proof and won’t create feathering if you use a fountain pen, or similar. Each journal has 160 pages or 80 sheets of dotted ivory paper that won’t reflect light in your eyes in the way ordinary white papers will.

    • What does acid-free mean?

      Acid-free means that the pH level of the paper is 7.0 (neutral) or higher (alkaline). In general, acid-free papers are expected to last for decades under normal storage conditions. Don’t worry; it’s still biodegradable.

    • What does FSC certified mean?

      FSC is an acronym for the Forest Stewardship Council®, which is an independent, non-governmental, not-for-profit organization established to promote the responsible management of the world’s forests. The FSC system provides an assurance that products such as wood and paper have been harvested in a socially and environmentally responsible manner.

    • How durable are these bullet journals?

      Our bullet journals are encased in a vivid-coloured faux leather-bound cover that is scratch-resistant, flexible and vegan.

    • Which size should I use?

      It depends on how you intend to use them. If you plan on bringing the bullet journal around, while travelling, during the daily commute so you can organise on-the-go then opt for a B6 (5×7 inches) that you can easily fit in your purse. If you intend to work on a table at home or in your office where it can be laid flat, then we recommend you get a B5 (7×10 inches).

    • How can I use this bullet journal?

      Use it like how you would normally use a journal or notebook! The acid-free paper is durable enough for ink, markers, glue and sticky tapes, rough erasing, shading or art journaling. Your options are endless. You can consider journaling ideas as therapy.

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Got any product-related questions? We have a full list of FAQs product-by-product. Additionally, check out our Toolkit & Guide page for tips, info and insights.

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Got more questions, comments, complaints or inquiries? We are a click away to clarify any doubt or give feedback. You can also send us an email at  support@zenartsupplies.co. We’d love to hear from you!